Equipment Rental Sales Specialist

Elsinore Valley Rentals Inc; Lake Elsinore (CA); On-site; USD 28,000 - 34,000; Full time

Job summary

Elsinore Valley Rentals, Inc. in Lake Elsinore, CA is seeking a full-time rental clerk to greet customers, assess needs, and recommend equipment while delivering friendly, professional service in person and over the phone.

You will prepare contracts, explain terms and safety features, manage deliveries and pickups, and keep records via rental software and CRM tools, with an emphasis on accuracy and customer care.

Qualifications

• HS diploma or GED preferred but not required.
• Able to lift 50-70 lbs routinely.
• Strong telephone skills.
• Effective written and oral communication.
• California driver’s license with clean driving record.
• Equipment rental industry experience preferred.
• Experience in sales, rental counter sales, or related roles preferred.

Responsibilities

• Greet and assist rental customers in a courteous, professional manner in person and over the phone.
• Ask relevant questions to assess needs and recommend equipment; offer alternatives when necessary.
• Prepare and process rental contracts with signatures and customer information.
• Explain rental terms, fees, operation, and safety features clearly to ensure understanding.
• Answer calls, take orders, provide quotes, and handle inquiries.
• Resolve customer concerns or complaints and escalate issues when needed.
• Schedule deliveries and pickups; assist with loading/unloading equipment.
• Conduct daily audits of open contracts and follow up on overdue rentals.
• Visit businesses and job sites to prospect and build relationships with potential customers.

Skills

Customer service

Communication

Telephone skills

Driver's license

Sales experience

Education

HS Diploma/GED

Tools

CRM software

Rental software

Email

Job description

Elsinore Valley Rentals, Inc. in Lake Elsinore, CA is seeking a full-time rental clerk to greet customers, assess needs, and recommend equipment while delivering friendly, professional service in person and over the phone.

You will prepare contracts, explain terms and safety features, manage deliveries and pickups, and keep records via rental software and CRM tools, with an emphasis on accuracy and customer care.