Epic Willow Specialist: Healthcare IT & Workflow Optimizer

Sentara Health

Georgia

On-site

USD 89,000 - 132,000

Full time

5 days ago
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Benefits offered by this job

Medical, Dental, Vision plans
401k/403b with employer match
Paid Time Off

Job summary

Sentara Health in Norfolk, VA is seeking an experienced Epic Willow Specialist to support Willow Inpatient and/or Willow Ambulatory systems. You will work with pharmacy leadership, clinicians, operational staff and IT to analyze workflows and implement system improvements.

The role requires Epic Willow certification and a Bachelor's degree in a related field, plus 3+ years of relevant experience. You will participate in testing, upgrades, incident management, and ongoing optimization to ensure

Qualifications

  • Bachelor's degree in information systems, healthcare administration, pharmacy, clinical discipline, or related field.
  • Epic Willow Inpatient and/or Epic Willow Ambulatory Certification required.

Responsibilities

  • Provide day-to-day support, optimization, maintenance, and enhancement of Epic Willow applications.
  • Analyze workflows and translate requirements into system solutions.
  • Collaborate with pharmacists, clinicians, IT and leaders on enhancements.
  • Handle incident resolution, change management, and project coordination.

Skills

Pharmacy workflows analysis
Healthcare IT
Incident management
Change management
System optimization
Cross-functional collaboration
Epic Willow

Education

Bachelor's Degree in Information Systems or related field

Tools

Epic Willow

Job description

Sentara Health in Norfolk, VA is seeking an experienced Epic Willow Specialist to support Willow Inpatient and/or Willow Ambulatory systems. You will work with pharmacy leadership, clinicians, operational staff and IT to analyze workflows and implement system improvements.

The role requires Epic Willow certification and a Bachelor's degree in a related field, plus 3+ years of relevant experience. You will participate in testing, upgrades, incident management, and ongoing optimization to ensure

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