Epic Willow Analyst III - Pharmacy Systems Lead

AltaMed Health Services; Bellflower (CA); On-site; USD 100,000 - 125,000; Full time

Benefits offered by this job

Medical, Dental and Vision insurance

403(b) Retirement savings, employer匹配

Flexible Spending Accounts

Commuter Flexible Spending

Career Advancement & Development

Paid Time Off & Holidays

Paid CME Days

Malpractice insurance and tailcoverage

Tuition Reimbursement Program

Corporate Employee Discounts

Employee Referral Bonus Program

Pet Care Insurance

Job summary

AltaMed Health Services seeks an Epic Willow Analyst III to lead the design, implementation, and ongoing optimization of the Willow Ambulatory system. You will collaborate with pharmacy staff, clinicians, and IT to drive innovations and ensure reliable system performance.

The role requires Epic Willow certification, strong data analysis and project-management experience, and a background in clinical or informatics fields.

Qualifications

• Active Epic Willow Ambulatory & inventory certification required.
• Minimum 6 years of healthcare experience with data analysis and project management.
• 4+ years experience supporting Pharmacy Operations or related systems (billing, patient flow, scheduling, HIS).
• 3+ years Epic Willow experience required.
• Epic configuration experience is required.
• Bachelor-level degree or equivalent in nursing, pharmD, IT, or related field.

Responsibilities

• Lead planning, design, implementation, and maintenance of Willow Ambulatory system.
• Collaborate with pharmacy staff, clinicians, and leadership to drive system improvements.
• Liaise between technical support, customers, and project teams during rollouts and training.
• Educate staff (pharmacists, technicians, clinicians) on Willow usage and best practices.
• Drive policy development and governance for Willow-related workflows.

Skills

Epic Willow knowledge

Project management

Data analysis

Team leadership

SQL/Databases

Education

Bachelor’s degree in a clinical or IT field

Tools

Epic Willow Ambulatory

Beacon

Health Planet

Excel

PowerPoint

Access

SharePoint

SQL (Microsoft SQL)

Cognos

Crystal Reports

Visio

Job description

AltaMed Health Services seeks an Epic Willow Analyst III to lead the design, implementation, and ongoing optimization of the Willow Ambulatory system. You will collaborate with pharmacy staff, clinicians, and IT to drive innovations and ensure reliable system performance.

The role requires Epic Willow certification, strong data analysis and project-management experience, and a background in clinical or informatics fields.