Epic Willow Ambulatory Analyst — Pharmacy Build & Support

Insight Global; Houston (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Insight Global is seeking an Epic Willow Analyst for a premier healthcare client in Houston, TX. Responsibilities include solving break/fix and optimization tickets, and performing new builds for four new retail stores opening soon.

Extensive ambulatory pharmacy build experience and Epic Willow certification are required, with pharmacy industry background advantageous. The role emphasizes collaboration with Pharmacy and IT teams, interface knowledge, and experience with PBM integration and prior

Qualifications

• Epic Willow Ambulatory Certification is required.

Responsibilities

• Handle break/fix tickets, optimization tickets, and new builds for four upcoming retail stores.
• Provide pharmacy build/support related to Ambulatory systems.
• Collaborate with IT and Pharmacy teams to ensure smooth Epic Willow operations.

Skills

Epic Willow Certification

Ambulatory pharmacy build

Ticket & support experience

Interface knowledge

PBM integration

Prior authorization

Pharmacy workflow

Formulary/build updates

Cost updates

Epic POS

Tools

ServiceNow

Epic

Job description

Insight Global is seeking an Epic Willow Analyst for a premier healthcare client in Houston, TX. Responsibilities include solving break/fix and optimization tickets, and performing new builds for four new retail stores opening soon.

Extensive ambulatory pharmacy build experience and Epic Willow certification are required, with pharmacy industry background advantageous. The role emphasizes collaboration with Pharmacy and IT teams, interface knowledge, and experience with PBM integration and prior