Epic Training & Adoption Specialist

HealthPartners; BLOOMINGTON (MN); Hybrid; USD 63,000 - 95,000; Full time

Job summary

HealthPartners in Bloomington, MN is seeking an Epic Training & Learning Specialist to help clinicians maximize Epic and related healthcare technologies. You will deliver engaging training, develop learning materials, and partner with care teams to drive adoption, efficiency, and ongoing optimization across the organization.

The role supports inpatient and ambulatory clinicians, contributes to Epic Refuel, upgrades, workflow improvements, and other strategic projects.

Qualifications

• Bachelor's degree in a related field or equivalent healthcare, training, or professional experience.
• Three (3) years of experience in training, education, healthcare technology, IT, or a related field.
• Strong presentation, facilitation, and communication skills.
• Excellent organizational skills and attention to detail.
• Ability to build relationships.
• Demonstrated ability to manage multiple priorities and adapt to changing business needs.
• Ability to thrive in a fast-paced, evolving environment.
• Willingness to learn and embrace Agile principles and practices.

Responsibilities

• Maintains end user training to support predefined learning objectives and promote end user learning and system acceptance.
• Completes prep work for classes, including coordinating logistics, timing and scheduling of classes, and participant registration/attendance tracking in the Learning Management System (LMS).
• Resolves how-to ticket requests and partners with other teams to reduce their root cause.
• Ensures training environments accurately reflect the Production environment to provide realistic and comprehensive training of the application(s).
• Monitors training feedback and metrics and, with supervisor oversight, modifies training and/or approach as needed to meet learners’ needs and expectations.
• Follows best practices for learning software, content management, and communications.
• Performs other duties as assigned.

Skills

Bachelor's degree or equivalent

Three years of training experience

Strong presentation skills

Facilitation and communication

Organizational skills

Relationship building

Multi-priority management

Agile mindset

Education

Bachelor's degree or equivalent

Job description

HealthPartners in Bloomington, MN is seeking an Epic Training & Learning Specialist to help clinicians maximize Epic and related healthcare technologies. You will deliver engaging training, develop learning materials, and partner with care teams to drive adoption, efficiency, and ongoing optimization across the organization.

The role supports inpatient and ambulatory clinicians, contributes to Epic Refuel, upgrades, workflow improvements, and other strategic projects.