Epic Training Coordinator — Healthcare Learning Specialist

adventisthealthcare; Gaithersburg (MD); On-site; USD 35,000 - 49,000; Full time

Benefits offered by this job

Free employee parking

Medical, prescription, dental, vision

Employer-paid disability and life保险

Paid Time Off

Retirement plan with company match

Job summary

Adventist HealthCare is seeking an experienced Epic Training Coordinator to join our Epic Program Department and support the mission of extending God's care through healing. The role involves coordinating Epic training schedules, learner enrollment, and records within our learning ecosystem.

You will communicate requirements to learners and stakeholders, maintain accurate LMS records, prepare training materials, and ensure smooth logistics for in-person and virtual sessions.

Qualifications

• Associate degree preferred; equivalent relevant experience may be considered.
• Minimum of two (2) years of experience in training coordination, education administration, scheduling, healthcare operations, customer service, or related administrative support.

Responsibilities

• Coordinate Epic training schedules, class enrollment, learner assignments, roster updates, and calendar logistics.
• Communicate training requirements, schedules, preparation instructions, reminders, and updates to learners, managers, instructors, and other stakeholders; respond to routine questions and route issues for resolution.
• Maintain accurate learner records in the Learning Management System and related tracking tools, including registration, attendance, completion, cancellations, and make-up sessions; prepare routine status and completion reports.
• Prepare and maintain training materials, job aids, class rosters, sign-in records, and other documentation; coordinate distribution and version updates with the Training Manager and content owners.
• Coordinate training room, virtual session, equipment, access, and training environment logistics; test setup before sessions and escalate issues to the appropriate team.
• Support Super User Lead onboarding and engagement activities by coordinating communications, meeting logistics, schedules, training participation, and day-in-the-life activities.
• Collect learner feedback and training readiness information, identify scheduling or participation barriers, and share trends with the Training Manager.
• Provide day-of-session administrative support to instructors and learners, including check-in, attendance follow-up, and coordination of needed materials or support.

Skills

Training coordination

Healthcare operations

Customer service

Administrative support

Education

Associate degree or equivalent experience

Tools

Learning Management System

Job description

Adventist HealthCare is seeking an experienced Epic Training Coordinator to join our Epic Program Department and support the mission of extending God's care through healing. The role involves coordinating Epic training schedules, learner enrollment, and records within our learning ecosystem.

You will communicate requirements to learners and stakeholders, maintain accurate LMS records, prepare training materials, and ensure smooth logistics for in-person and virtual sessions.