Epic Tdr Analyst

TEKsystems; Ohio; On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Short and long-term disability

Health Spending Account

Transportation benefits

Employee Assistance Program

Paid time off

Job summary

TEKsystems is seeking an Epic Technical Dress Rehearsal (TDR) Analyst for a fully onsite contract role in Cleveland, OH. The candidate will execute testing scripts to validate workstation, device, and application functionality in a live production environment and support technical readiness activities ahead of a major go-live.

Responsibilities include testing a wide range of devices, verifying access and connectivity, documenting findings, and escalating issues for resolution.

Qualifications

• Experience in desktop support, field services, IT deployments, or technical support with strong troubleshooting skills.
• Ability to accurately follow test scripts and document findings.
• Excellent communication, attention to detail, and collaboration with project teams.

Responsibilities

• Execute testing scripts to validate workstation, device, and application functionality in a live production environment.
• Test desktops, printers, badge readers, barcode scanners, mobile devices, and other peripherals.
• Verify system access, connectivity, and printing workflows.
• Document test results and escalate issues for resolution.

Skills

Desktop support

Field services

IT deployments

Technical support

Troubleshooting

Test scripts

Documentation

Communication

Attention to detail

Team collaboration

Job description

Job Description

We are seeking a detail-oriented Epic Technical Dress Rehearsal (TDR) Analyst to support technology readiness activities ahead of a major system go-live. In this fully onsite role, you will execute testing scripts to validate workstation, device, and application functionality in a live production environment. Responsibilities include testing desktops, printers, badge readers, barcode scanners, mobile devices, document scanners, dictation equipment, and other peripherals; verifying system access, connectivity, and printing workflows; documenting test results; and escalating issues for resolution. Candidates should have experience in desktop support, field services, IT deployments, or technical support, along with strong troubleshooting skills and the ability to accurately follow test scripts and document findings. This role requires excellent communication, attention to detail, and the ability to work collaboratively with project teams.

Job Type & Location

This is a Contract position based out of Cleveland, OH.

Pay and Benefits

The pay range for this position is $25.00 - $30.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Cleveland,OH.

Application Deadline

This position is anticipated to close on Jul 31, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.