Desktop Support Technician

TEKsystems; Lancaster (Lancaster County); Presencial; USD 62.000 - 72.000; Jornada completa

Descripción de la vacante

TEKsystems is hiring an IT Support / Desktop Technician for a Contract to Hire role based out of Lancaster, PA. You will work directly with end users, troubleshoot Windows desktop issues, image and deploy systems, and handle OS-level problems.

The role emphasizes hands-on desktop support, asset management, and documenting resolutions. This onsite position offers a path to permanent placement with TEKsystems in a collaborative environment.

Formación

• Hands-on IT support experience in a Windows environment.
• Experience imaging, deploying, and reimaging Windows computers.
• Strong Level 2 troubleshooting for hardware and software.
• Ability to document work and resolutions clearly.

Responsabilidades

• Troubleshoot escalated end-user hardware and software problems
• Configure, prepare, and deploy Windows computers
• Reimage laptops and desktops as needed
• Diagnose operating system and endpoint issues
• Assist with workstation replacements, refreshes, and deployments
• Track IT equipment and maintain accurate asset information
• Support security and encryption tools used on employee devices
• Work through more complex technical issues that require Level 2 support
• Document completed work and technical resolutions

Conocimientos

Windows desktop support

PC imaging

Level 2 troubleshooting

Hardware and software support

Herramientas

PowerShell

Group Policy

Endpoint security tools

Device encryption

IT asset management

Descripción del empleo

IT Support / Desktop Technician

We are looking for a hands‑on IT professional who is comfortable working directly with end users and resolving technical issues in a Windows environment. This role is best suited for someone who has moved beyond basic help desk support and can independently troubleshoot desktop, laptop, software, and operating system issues.

What Youll Be Doing

• Troubleshoot escalated end-user hardware and software problems

• Configure, prepare, and deploy Windows computers

• Reimage laptops and desktops as needed

• Diagnose operating system and endpoint issues

• Assist with workstation replacements, refreshes, and deployments

• Track IT equipment and maintain accurate asset information

• Support security and encryption tools used on employee devices

• Work through more complex technical issues that require Level 2 support

• Document completed work and technical resolutions

Were Looking For

• Windows desktop support

• PC imaging and deployment

• Level 2 troubleshooting

• Hardware and software support

Experience in any of the following would be a plus:

• PowerShell

• Group Policy

• Endpoint security tools

• Device encryption

• IT asset management

Job Type & Location

This is a Contract to Hire position based out of Lancaster, PA.

Pay and Benefits

The pay range for this position is $62000.00 - $72000.00/yr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

on company website for your review

Job Type & Location

This is a Contract to Hire position based out of Lancaster, PA.

Application Deadline

This position is anticipated to close on Nov 23, 2026.

Workplace Type

This is a fully onsite position in Lancaster,PA.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands‑on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI)

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.