Epic MyChart Senior Analyst - Remote Healthcare IT

Intermountain Healthcare Inc.

Denver (CO)

Remote

USD 83,000 - 131,000

Full time

2 days ago
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Benefits offered by this job

Benefits package
PEAK tuition program

Job summary

Intermountain Health seeks a Senior IT Analyst to support Epic MyChart and the Patient Experience suite, focusing on questionnaires, test results release, proxy access, activation, and eCheck-in workflows.

You will collaborate with clinical operations, Compliance, Privacy, and HIM to ensure patient access decisions, manage configuration and testing, mentor peers, and lead mid-size projects while delivering secure, reliable patient-facing experiences.

Qualifications

  • Bachelor's degree is required in information technology, healthcare, business, or related field.
  • Four (4) years of work experience, or actively working towards a Bachelor's Degree with six years of experience in related areas.
  • Will be required to certify on one or more Epic applications and maintain certification.

Responsibilities

  • Documents and recommends workflow changes and designs needed to support the business requirements.
  • Partners with external vendors to support related third‑party applications including integration/implementation, support, and troubleshooting
  • Solves common and complex issues, incidents, and problems according to agreed upon service levels and according to department standards.
  • Serve as PM and complete PM functions for mid‑size projects with multiple teams
  • Performs quality review of team build
  • Collaboratively works with peers, internal and external stakeholders, and vendors
  • Follows documentation and change management standards.
  • Participates in development of training and knowledge‑based materials for use by peers, end‑users, and other team members.

Skills

MS Office
Excel Pivot
Visio
Project
PowerPoint
Word
Business knowledge
System Analysis
Requirements gathering
Problem solving
Analytical skills
Documentation
Stakeholder communication
PM skills

Education

Bachelor's degree in IT/Healthcare/Business
Pursuing Bachelor's degree with 9 years experience

Tools

Epic MyChart
MyChart questionnaires
Test results release configuration
Proxy access
MyChart activation/identity verification
eCheck-in workflows
MyChart Bedside
Hyperspace build

Job description

Intermountain Health seeks a Senior IT Analyst to support Epic MyChart and the Patient Experience suite, focusing on questionnaires, test results release, proxy access, activation, and eCheck-in workflows.

You will collaborate with clinical operations, Compliance, Privacy, and HIM to ensure patient access decisions, manage configuration and testing, mentor peers, and lead mid-size projects while delivering secure, reliable patient-facing experiences.

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