Epic MSP Manager (Beaker/Radiant/Willow)

PwC; Chicago (IL); On-site; USD 99,000 - 232,000; Full time

Job summary

PwC is seeking anEpic Certified Manager to lead managed services for Epic Beaker, Radiant, and Willow. You will direct teams, coach juniors, manage priorities, and own workstreams within healthcare environments.

In this role you’ll blend application consulting, service delivery, and stakeholder coordination to deliver practical solutions and maintain deliverables across ongoing engagements. Up to 80% travel may be required.

Qualifications

• Bachelor's degree required.
• Minimum 6 years of experience.

Responsibilities

• Lead Epic Beaker, Radiant, and Willow support workstreams within managed services.
• Coordinate client service requests, issue resolution, and ongoing system support.
• Coach junior team members and review work products.
• Translate business needs into functional Epic solutions.
• Analyze performance and incidents to identify improvements.

Education

Bachelor's degree

Job description

PwC is seeking anEpic Certified Manager to lead managed services for Epic Beaker, Radiant, and Willow. You will direct teams, coach juniors, manage priorities, and own workstreams within healthcare environments.

In this role you’ll blend application consulting, service delivery, and stakeholder coordination to deliver practical solutions and maintain deliverables across ongoing engagements. Up to 80% travel may be required.