Epic Beaker/Radiant/Willow Managed Services Lead

PwC; Atlanta (GA); On-site; USD 99,000 - 232,000; Full time

Job summary

PwC is seeking an experienced Managed Services, Epic Certified Manager to lead client support within our Business & Supply Chain Operations practice, guiding Epic Beaker, Radiant, and Willow environments. You will direct teams, coach junior professionals, manage priorities and timelines, and own workstreams in a fast-paced setting.

As a Manager, you will combine application consulting, service delivery, and stakeholder coordination to develop practical solutions and sustain deliverables

Qualifications

• Bachelor's degree required.
• Minimum 6 years of experience in healthcare IT or Epic environments.

Responsibilities

• Leading Epic application support workstreams for Beaker, Radiant, and Willow within managed services engagements.
• Coordinating team tasks, timelines, and deliverables for configuration, testing, and production support activities.
• Reviewing system changes and application requests to validate alignment with workflow, data, and operational requirements.
• Guiding junior team members through coaching, feedback, and review of work products.
• Translating business needs into functional system solutions using Epic software and electronic health record knowledge.

Skills

Team leadership

Stakeholder coordination

Healthcare IT

Education

Bachelor's degree

Tools

Epic Beaker

Epic Radiant

Epic Willow

Job description

PwC is seeking an experienced Managed Services, Epic Certified Manager to lead client support within our Business & Supply Chain Operations practice, guiding Epic Beaker, Radiant, and Willow environments. You will direct teams, coach junior professionals, manage priorities and timelines, and own workstreams in a fast-paced setting.

As a Manager, you will combine application consulting, service delivery, and stakeholder coordination to develop practical solutions and sustain deliverables