Epic Medical Receptionist: Scheduling & Front Desk (Flexible Hours)

Mercy Health Corporation; Janesville (WI); On-site; USD 23,000 - 35,000; Full time

Job summary

Mercyhealth is seeking a Medical Receptionist - Float for Rock County Day Shift to support front desk operations, register patients in Epic, collect co-payments, and route messages and calls to the appropriate staff.

The ideal candidate will have a high school diploma, prior medical reception experience, basic Epic knowledge, and strong interpersonal and written communication skills; flexible hours may be required.

Qualifications

• High School diploma or equivalent preferred.
• Previous medical reception or reception experience preferred.
• Basic knowledge of Epic preferred.
• Good interpersonal and written communication skills.

Responsibilities

• Schedules patient appointments.
• Responsible for EMR-Electronic Medical Records registration and check-in processes in Epic.
• Loads, verifies and updates patient demographics.
• Scans, loads and verifies insurance coverage.
• Collects signed HIPAA and Consent for Treatment documents; updates face sheet and sends to Medical Records.
• Performs cashiering functions and online payment posting within Epic.
• Safeguards patient privacy and confidentiality per policies.

Skills

Interpersonal communication

Epic knowledge

Keyboard skills & medical terminology

Education

High School diploma or equivalent

Tools

Epic

Job description

Mercyhealth is seeking a Medical Receptionist - Float for Rock County Day Shift to support front desk operations, register patients in Epic, collect co-payments, and route messages and calls to the appropriate staff.

The ideal candidate will have a high school diploma, prior medical reception experience, basic Epic knowledge, and strong interpersonal and written communication skills; flexible hours may be required.