Epic Go-Live & Healthcare IT Deployment Specialist

Teceze USA

Malvern (AR)

Vor Ort

USD 52.000 - 68.000

Vollzeit

Vor 5 Tagen

Sei unter den ersten Bewerbenden

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Zusammenfassung

Teceze USA in Malvern, AR is seeking an IT specialist to deploy, install, configure, and validate healthcare IT devices and peripherals on-site. You will work during Epic go-live, troubleshoot hardware, printers, scanners, WOWs, and provide hypercare support while coordinating with clinical staff and project teams to resolve issues quickly.

Join a healthcare IT team focused on reliable deployments, proactive support, and a professional customer-focused approach to patient care environments.

Qualifikationen

Desktop, deskside, or field support experience.
Printer/scanner installation and troubleshooting.
Workstation and peripheral configuration.
Basic network/connectivity troubleshooting.
Healthcare or hospital IT experience is preferred.
Epic go-live or clinical application deployment experience is a plus.
Experience providing hypercare/post-go-live support is a plus.

Aufgaben

Deploy, install, configure, and validate IT devices and peripherals.
Set up and troubleshoot workstations, printers, scanners, WOWs (Workstations on Wheels), and other clinical/IT devices.
Provide hands-on IT support during the Epic go-live period.
Troubleshoot hardware, connectivity, configuration, and deployment issues.
Perform post-deployment stabilization and hypercare support.
Coordinate with project teams, site personnel, and end users to resolve issues quickly.
Maintain a professional and customer-focused approach in a healthcare environment.

Kenntnisse

Desktop support

Printer troubleshooting

Network troubleshooting

Customer service

Jobbeschreibung