Epic Go-Live IT Deployment Specialist

Teceze; Lake Jackson (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

Teceze, based in Texas, is seeking an IT Support Specialist to deploy, install, configure, and validate IT devices and peripherals in a healthcare environment. You will set up workstations, printers, scanners, and WOWs, and provide hands-on support during Epic go-live.

You will troubleshoot hardware, connectivity, and deployment issues, perform post-deployment stabilization and hypercare, and coordinate with project teams, site personnel, and end users to resolve issues quickly while maintaining

Responsibilities

• Deploy, install, configure, and validate IT devices and peripherals.
• Set up and troubleshoot workstations, printers, scanners, WOWs (Workstations on Wheels), and other clinical/IT devices.
• Provide hands-on IT support during the Epic go-live period.
• Troubleshoot hardware, connectivity, configuration, and deployment issues.
• Perform post-deployment stabilization and hypercare support.
• Coordinate with project teams, site personnel, and end users to resolve issues quickly.
• Maintain a professional and customer-focused approach in a healthcare environment.

Job description

Teceze, based in Texas, is seeking an IT Support Specialist to deploy, install, configure, and validate IT devices and peripherals in a healthcare environment. You will set up workstations, printers, scanners, and WOWs, and provide hands-on support during Epic go-live.

You will troubleshoot hardware, connectivity, and deployment issues, perform post-deployment stabilization and hypercare, and coordinate with project teams, site personnel, and end users to resolve issues quickly while maintaining