Epic-Certified Clinical Informatics Support Specialist

University of Iowa; Iowa City (IA); Presencial; USD 60.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid vacation

Paid sick leave

Descripción de la vacante

University of Iowa seeks an Informatics Analyst to educate clinicians on Epic system functionality and best practices. You will partner with clinicians, informatics, and support teams to address workflow concerns and deliver real-time onsite assistance in a fast-paced care setting.

You will obtain and maintain Epic certifications, create quick tips and educational resources, and participate in go-lives and workflow optimizations while communicating effectively with both technical and

Formación

• Bachelor's degree in a health-related field or equivalent.
• Experience training or providing elbow support to others in multiple formats.
• Excellent communication at verbal, written, and presentation levels; proven ability to communicate with technical and non-technical staff.
• Proficiency with Microsoft Office apps (Outlook, Word, Teams, OneNote, Co-Pilot).
• Licensure or certification in Iowa, or equivalent for clinical profession.
• Experience using Epic in ambulatory or hospital settings.
• Ability to assess learning needs and tailor education methods.
• Previous experience providing 24x7 on-call technical support.
• Driver's license and ability to meet UI Fleet Safety Standards.
• Criminal background check and credential/education verification required.

Responsabilidades

• Educate clinicians on system functionality, workflow efficiencies, tips, and best practices.
• Partner with clinicians, informatics teams, and technical support teams to address workflow concerns and identify potential system solutions.
• Offer onsite and elbow-to-elbow support to assist clinicians in real-time clinical environments.
• Participate in quality initiatives for safe and effective care delivery.
• Serve as an approachable resource for clinicians as technology, tools, and workflows evolve.
• Develop and share educational resources, quick tips, and workflow guidance.
• Provides hands-on support during go-lives, implementations, and workflow optimizations.
• Communicate effectively with technical and non-technical staff in all methods of communication.
• Answer questions and troubleshoot clinical workflow and technology-related issues.
• Identify opportunities to improve workflows and make technology easier and more efficient for end users.
• Identifies professional development opportunities and encourages continuous learning.

Conocimientos

Excellent communication

Training experience

Elbow support

Problem solving

Education translation

Educación

Bachelor's degree in health-related field

Herramientas

Microsoft Office Suite

Epic (ambulatory/hospital)

Descripción del empleo

University of Iowa seeks an Informatics Analyst to educate clinicians on Epic system functionality and best practices. You will partner with clinicians, informatics, and support teams to address workflow concerns and deliver real-time onsite assistance in a fast-paced care setting.

You will obtain and maintain Epic certifications, create quick tips and educational resources, and participate in go-lives and workflow optimizations while communicating effectively with both technical and