Epic Applications Training Manager

UMass Memorial Health; Worcester (MA); On-site; USD 99,000 - 178,000; Full time

Benefits offered by this job

Signing bonus

Job summary

UMass Memorial Health seeks a Manager IS Applications Training to oversee Epic training curriculum across the organization, managing the Epic training environment and LMS deployments. You will lead a team of trainers, ensure alignment with clinical workflows, and drive ongoing improvements to training delivery.

The role emphasizes collaboration with operational leaders, scheduling, onboarding new hires, and maintaining high training quality to support patient care and system-wide initiatives.

Qualifications

• Five years of healthcare IT or related teaching/education experience.
• Two years in training module development with computer/web-based design.
• Experience coaching trainers and leading teams.

Responsibilities

• Lead the IS Applications Training team and its curriculum.
• Manage trainers who design, deploy, and maintain Epic training.
• Coordinate training schedules and onboarding for new hires.
• Integrate operational workflow into training development where possible.
• Ensure training quality and compliance with standards.

Skills

Healthcare IT teaching

Training module development

Adult learning theory

Multimedia design

Presentation skills

Education

Bachelor's degree

Epic certifications

Tools

Workday

Captivate

Job description

UMass Memorial Health seeks a Manager IS Applications Training to oversee Epic training curriculum across the organization, managing the Epic training environment and LMS deployments. You will lead a team of trainers, ensure alignment with clinical workflows, and drive ongoing improvements to training delivery.

The role emphasizes collaboration with operational leaders, scheduling, onboarding new hires, and maintaining high training quality to support patient care and system-wide initiatives.