Epic Applications Lead, Healthcare IT & Implementation

UMass Memorial Health; Worcester (MA); On-site; USD 72,000 - 129,000; Full time

Benefits offered by this job

Signing bonus potential

Job summary

UMass Memorial Health in Worcester, MA seeks an experienced IT professional to support clinical and business information systems. This exempt, full-time role collaborates with operational staff to implement, test, and document software solutions that meet patient care and operational needs.

The position requires a bachelor’s degree in CS or related field, Epic certifications, and 3+ years working with enterprise platforms.

Qualifications

• Bachelor's degree or equivalent work experience.
• Epic Certification or ability to achieve as required by department.
• 3 years experience with enterprise platforms (EHRs/ITSM/ERPs).

Responsibilities

• Lead project workstreams and manage cross-functional initiatives.
• Engage stakeholders and configure application features.
• Evaluate system functionality and coordinate upgrades.
• Investigate issues and perform troubleshooting.
• Create support documentation and training materials.

Skills

Team collaboration

Communication

Problem solving

Time management

Mentorship

Education

Bachelor's degree in Computer Science or related field

Epic Certification

Tools

Epic Systems

Job description

UMass Memorial Health in Worcester, MA seeks an experienced IT professional to support clinical and business information systems. This exempt, full-time role collaborates with operational staff to implement, test, and document software solutions that meet patient care and operational needs.

The position requires a bachelor’s degree in CS or related field, Epic certifications, and 3+ years working with enterprise platforms.