Epic Applications Trainer & Go-Live Coach

UnitedHealth Group (old); Farmington (CT); On-site; USD 73,000 - 130,000; Full time

Job summary

UnitedHealth Group's ProHealth Physicians in Farmington, CT is seeking an Epic Trainer to deliver Epic applications training to staff through classroom, online, and one-on-one sessions.

You will support go-live and post-go-live coaching, develop training materials, and assist with workflow analysis and process design for clinical and non-clinical users. A healthcare background and Epic experience are preferred, with travel up to 50% across markets.

Qualifications

• High School Diploma / GED.
• Must be 18 years of age or older.
• 1+ years of experience working in a healthcare delivery setting, a physician practice.
• Experience in Epic.
• Reliable mode of transportation and valid Driver's license.
• Presentation skills.
• Ability to travel up to 50% of the time domestically.
• Skills in the use of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams).
• Ability to work full-time (40 hours/week) Monday - Friday; flexibility to work different shifts during 8:00 am - 5:00 pm EST; overtime may be necessary.

Responsibilities

• Deliver training one-on-one, online or in a classroom.
• Conduct practice site visits and application support for assigned regions, clinical and non-clinical.
• Assist with the development of new training materials.
• Support various ProHealth programs related to Epic Applications.
• Bachelor's degree in healthcare, business, computer science, information sciences, or related field preferred; experience or alternative degree may be considered in lieu of education.

Skills

Presentation skills

Communication skills

Self-starter

Multi-tasking

Ownership of training

Interpersonal skills

Education

Bachelor's degree preferred

Tools

Epic

Microsoft Office

Job description

UnitedHealth Group's ProHealth Physicians in Farmington, CT is seeking an Epic Trainer to deliver Epic applications training to staff through classroom, online, and one-on-one sessions.

You will support go-live and post-go-live coaching, develop training materials, and assist with workflow analysis and process design for clinical and non-clinical users. A healthcare background and Epic experience are preferred, with travel up to 50% across markets.