Entry-Level / WFH Customer Service

AIL; Auburn (AL); Remote; USD 32,000 - 42,000; Full time

Benefits offered by this job

100% Remote / Work From Home

Training & Mentorship

Weekly Commission-Based Pay

Uncapped Earning Potential

Performance Bonuses & Incentives

Renewal & Residual Income

Job summary

AO Globe Life is seeking Entry-Level Remote Member Benefits Specialists to join our all-remote team. You will educate members on life, accident, and health options, build relationships, and guide applications with Zoom and phone appointments.

No prior insurance experience is required, and we offer training, mentorship, and ongoing professional growth. You will manage inquiries, provide service throughout policy lifetimes, and earn performance-based income with weekly pay opportunities and

Qualifications

• No previous insurance experience required.
• Willing to learn through training and mentorship.
• Strong customer service mindset and communication skills.

Responsibilities

• Meet with members virtually via Zoom and phone appointments.
• Educate members on life, accident, and health options.
• Assess needs and recommend appropriate protection solutions.
• Guide members through applications and enrollment.
• Provide ongoing, long-term service and policy reviews.

Skills

Customer service

Communication

Relationship building

Sales

Tools

Zoom

Job description

Entry-Level - WFH Customer Service

AO Globe Life | 100% Remote | U.S. Applicants | Training & Mentorship | Performance-Based Income

Empower Members. Protect Families. Build Legacies.

Are you looking for afully remote careerwhere you can help families make important financial-protection decisions while building your own long-term professional and financial future?

AO Globe Life is seeking motivated, service-focused professionals to join our growing virtual team asRemote Member Benefits Specialists.

You'll work directly with eligible members and families who haverequested information about available benefits, helping them understand their options, select appropriate protection, and receive ongoing service throughout the life of their policies.

No previous insurance experience is required.We provide training, mentorship, licensing guidance, and ongoing professional development for motivated individuals ready to learn.

• 100% Remote / Work From Home
• Qualified Member Opportunities Provided
• No Traditional Cold Calling
• Weekly Commission-Based Pay
• Uncapped Earning Potential
• Performance Bonuses & Incentives
• Renewal & Residual Income Opportunities
• Training & One-on-One Mentorship
• Leadership & Management Advancement

About AO Globe Life

AO operates within the American Income Division of Globe Life, serving working families through life, accident, and supplemental health insurance solutions.

Our organization has a longstanding history of servinglabor union members, veterans, credit union members, associations, and their families, with a focus on personalized service and long-term relationships.

Our mission is simple:

Protect Every Child. Serve All Working People.

Our virtual business model combines modern technology with ongoing training, mentorship, and professional development, allowing representatives to build their careers from home.

What You'll Do

As aRemote Insurance & Member Benefits Specialist, you'll combine customer service, benefits education, relationship management, and consultative insurance sales.

Connect With Members

• Meet with members virtually through Zoom and phone appointments
• Connect with individuals who have requested information about available benefits
• Ask questions to understand each family's needs, priorities, and financial-protection goals
• Build professional relationships based on trust, service, and consistent communication

Educate & Recommend Solutions

• Explain available life, accident, and supplemental health insurance options
• Help members understand coverage features and available choices
• Assess individual needs and recommend appropriate solutions
• Answer questions clearly and professionally
• Guide eligible members through applications and enrollment
• Complete required documentation accurately

Provide Long-Term Member Service

Your relationship with members doesn't end after enrollment.

You'll also:

• Conduct policy reviews
• Assist with beneficiary updates
• Answer policy and coverage questions
• Provide appropriate claims-related assistance
• Follow up with members regarding changing needs
• Maintain accurate digital client records
• Deliver responsive, professional service
• Follow applicable company procedures, state regulations, and ethical standards

Qualified Member Opportunities — No Traditional Cold Calling

Instead of purchasing leads or relying primarily on traditional cold prospecting, representatives have access toqualified member opportunities.

You'll connect with individuals who have requested