Fully Remote | Entry Level | Customer Service | Weekly Pay

AIL; Allentown (Lehigh County); Remote; USD 40,000 - 70,000; Full time

Benefits offered by this job

Weekly pay

Comprehensive training

Mentorship programs

Leadership development opportunities

Health insurance reimbursement

Company-paid life insurance

OPEIU Local 277 union representation

Job summary

Globe Life AO offers a fully remote Client Success Specialist role, providing training, mentorship, and leadership development. You will engage with eligible members via Zoom and calls, guiding enrollment in life, accident, and health benefits.

The position emphasizes a flexible schedule and performance-based earnings, with ongoing professional growth opportunities. This entry-level remote role requires strong communication, responsiveness, and the ability to work independently from home

Qualifications

• Excellent communication skills with customers and colleagues.
• Strong customer-focused mindset and service orientation.
• Self-motivated and organized with reliable accountability.
• Goal-oriented approach to problem solving and outcomes.
• Comfortable working independently in a fully remote role.
• Proficient with computers and virtual communication tools.
• Willingness to obtain any required state insurance license.

Responsibilities

• Meet virtually with clients using Zoom and phone appointments.
• Welcome new members and guide them through enrollment.
• Educate clients on life, accident, and supplemental health insurance benefits.
• Assess client needs and recommend personalized coverage solutions.
• Answer questions and provide ongoing customer support.
• Conduct policy reviews and assist with beneficiary updates.
• Maintain accurate client records in compliance with company/state rules.
• Participate in weekly coaching, mentorship, and leadership programs.

Skills

Excellent communication

Customer-focused

Self-motivated

Goal-oriented

Independent work

Tech-savvy

CRM proficiency

Tools

Zoom

CRM systems

Video conferencing

Job description

Fully Remote - Entry Level - Customer Service - Weekly Pay

Company: Globe Life AO
Location: 100% Remote (United States)
Job Type: Full-Time | Flexible Schedule | Training & Mentorship Provided

Build a Career Helping People While Working From Home

Are you passionate about helping others and looking for a remote career that offers flexibility, professional growth, and unlimited earning potential?

Globe Life AO is seeking motivated Remote Client Success Specialists to provide exceptional customer service while helping veterans, labor union members, credit union members, associations, and their families understand and enroll in valuable life, accident, and supplemental health insurance benefits.

Whether you're beginning a new career or bringing experience from customer service, healthcare, retail, hospitality, banking, education, or sales, we'll provide the training, mentorship, and support you need to succeed.

100% Remote Work
No Cold Calling – Qualified Members Request Information
Comprehensive Training & Mentorship
Weekly Pay + Performance-Based Income
Leadership Development & Career Advancement

About Globe Life AO

For more than 70 years, Globe Life AO has proudly served working families by delivering trusted insurance solutions with integrity, professionalism, and exceptional customer care.

Our culture is built on mentorship, continuous learning, and promoting from within—giving motivated professionals the opportunity to build rewarding long-term careers while making a meaningful difference.

Our Mission

Protect Every Child. Serve All Working People.

What You'll Do

• Meet virtually with clients using Zoom and phone appointments.
• Welcome new members and guide them through the enrollment process.
• Educate clients on life, accident, and supplemental health insurance benefits.
• Assess client needs and recommend personalized coverage solutions.
• Answer questions and provide ongoing customer support.
• Conduct policy reviews and assist with beneficiary updates.
• Maintain accurate client records while following company and state compliance requirements.
• Participate in weekly coaching, mentorship, and leadership development programs.

Why Join Globe Life AO?

100% Remote Work

Work from home anywhere in the United States.

Weekly Pay + Unlimited Income Potential

Earn weekly income through uncapped commissions, performance bonuses, renewals, and long-term residual income opportunities.

Flexible Schedule

Create a work schedule that supports your lifestyle and work-life balance.

Qualified Warm Leads

No cold calling. Focus on helping members who have already requested information.

Comprehensive Training

Receive:

• Virtual onboarding
• Licensing guidance
• One-on-one mentorship
• Weekly coaching
• Ongoing professional development

Career Advancement

Advance into leadership and management opportunities based on performance—not tenure.

Benefits

• Health Insurance Reimbursement
• Company-Paid Life Insurance
• Leadership Development Programs
• Residual Income Opportunities
• Career Advancement
• OPEIU Local 277 Union Representation (where applicable)

Recognition & Incentives

Top performers may qualify for:

• Leadership conferences
• Company-sponsored incentive trips
• Performance bonuses
• Recognition awards
• Professional development opportunities

Who We're Looking For

We're seeking individuals who are:

• Excellent communicators with strong interpersonal skills.
• Customer-focused and passionate about helping others.
• Self-motivated, dependable, and organized.
• Goal-oriented with excellent problem-solving abilities.
• Comfortable working independently in a remote environment.
• Proficient with computers, Zoom, CRM systems, and virtual communication tools.
• Eligible to obtain any required state insurance license.

Experience in customer service, client success, retail, hospitality, healthcare, banking, education, military, administration, insurance, call centers, or sales is welcomed—but not required.

Why Globe Life AO?

• 70+ years serving working families.
• Backed by the financial strength and stability of Globe Life.
• A culture built on integrity, mentorship, collaboration, and professional development.
• Clear pathways to leadership and long-term career growth.
• An opportunity to build a meaningful career while helping families protect their financial future.

Interview Process

All interviews are conducted virtually through Zoom, providing a convenient and professional hiring experience.

Applicants must be physically located in and legally authorized to work in the United States.

Globe Life AO

Work From Home. Help Families. Build Your Future.

Important Information About This Opportunity

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.

Candidates selected to move forward should be prepared to:

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.

Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.