Fully Online - WFH - Entry Level - Customer Service Rep

AIL; Topeka (KS); Remote; USD 28,000 - 42,000; Full time

Benefits offered by this job

Weekly pay

Remote work

Training & mentorship provided

Licensing guidance

Job summary

AO Globe Life is hiring Remote Benefits Representatives to help members understand and enroll in life, accident, and health insurance benefits. This entry-level, fully online role offers training, mentorship, and ongoing support while you build a long-term career from home.

No experience required and qualified leads are provided. Enjoy a flexible schedule, annual training, and leadership development opportunities as you grow within the company.

Qualifications

• No experience required.
• Qualified leads provided – no cold calling.
• 100% remote work from anywhere in the United States.
• Weekly pay and performance-based income.
• Training, mentorship, licensing guidance, and ongoing support.

Responsibilities

• Meet virtually with members using Zoom and phone appointments.
• Explain life, accident, and supplemental health insurance options.
• Assess client needs and recommend personalized coverage solutions.
• Guide members through enrollment and conduct policy reviews.
• Provide exceptional customer service and ongoing policy support.

Skills

Strong communication

Customer-focused

Self-motivated

Remote work

Tech-savvy

Tools

Zoom

Job description

Fully Online - WFH - Entry Level - Customer Service Rep

Company:AO Globe Life
Location:100% Remote (United States)
Job Type:Full-Time | Flexible Schedule | Entry-Level | Training & Mentorship Provided

Launch Your Career While Helping Working Families

Looking for awork-from-home careerwith flexibility, professional development, long-term growth, and the opportunity to make a meaningful impact?

AO Globe Life is hiringRemote Benefits Representativesto help veterans, labor union members, credit union members, associations, and their families understand and enroll in life, accident, and supplemental health insurance benefits.

Whether you're beginning your career or looking for a fresh start, we provide thetraining, mentorship, licensing guidance, and ongoing supportyou need to succeed.

No Experience Required
Qualified Leads Provided – No Cold Calling
100% Remote Work
Weekly Pay + Performance-Based Income
Leadership Development & Career Advancement

About AO Globe Life

For more than70 years, AO Globe Life has proudly served working families across North America by providing trusted insurance solutions and exceptional customer service.

Our team is built on integrity, mentorship, and professional growth, offering employees the opportunity to develop rewarding long-term careers while helping families protect what matters most.

Our Mission

Protect Every Child. Serve All Working People.

What You'll Do

• Meet virtually with members using Zoom and phone appointments.
• Connect with qualified members who have requested information.
• Explain life, accident, and supplemental health insurance benefit options.
• Assess client needs and recommend personalized coverage solutions.
• Guide members through the enrollment process.
• Conduct policy reviews and assist with beneficiary updates.Provide exceptional customer service and ongoing policy support.
• Maintain accurate documentation while following company and state compliance guidelines.
• Participate in weekly coaching, training, mentorship, and leadership development.

Why Join AO Globe Life?

100% Remote Work

Work from home anywhere in the United States.

Weekly Pay + Performance-Based Income

Earn weekly income with uncapped commissions, bonuses, renewals, and long-term residual income opportunities.

Flexible Schedule

Create a schedule that supports your work-life balance and personal goals.

Qualified Warm Leads

No cold calling. Focus on serving members who have already requested information.

Comprehensive Training

Receive:

• Virtual onboarding
• Licensing guidance
• One-on-one mentorship
• Weekly coaching
• Ongoing professional development

Career Advancement

Advance into leadership and management opportunities based on performance—not tenure.

Benefits

• Health Insurance Reimbursement
• Company-Paid Life Insurance
• Residual Income Opportunities
• Leadership Development Programs
• Career Advancement
• OPEIU Local 277 Union Representation (where applicable)

Recognition & Incentives

Top performers may qualify for:

• Leadership conferences
• Company-sponsored incentive trips
• Performance bonuses
• Recognition awards
• Professional development opportunities

Who We're Looking For

• Strong communicators with excellent interpersonal skills.
• Customer-focused and passionate about helping others.
• Self-motivated, dependable, and organized.
• Goal-oriented with strong problem-solving abilities.
• Comfortable working independently in a remote environment.
• Proficient with computers, Zoom, and virtual communication tools.
• Eligible to obtain any required state insurance license.

Experience in customer service, retail, hospitality, healthcare, banking, education, military, administration, call centers, client services, or sales is welcomed—but not required.

Why AO Globe Life?

• 70+ yearsserving working families.
• Backed by the strength and stability ofGlobe Life.
• A culture built on integrity, mentorship, and promoting from within.
• Unlimited opportunities for professional, personal, and leadership growth.

Interview Process

All interviews are conducted virtually through Zoom, providing a convenient and professional hiring experience.

Applicants must be physically located in and legally authorized to work in the United States.

AO Globe Life

Work From Home. Help Families. Build Your Future.

Important Information About This Opportunity

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.

Candidates selected to move forward should be prepared to:

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.

Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.