Remote Client Relationship Specialist | Flexible Schedule

AIL

Cleveland (OH)

Hybrid

USD 1,820,000 - 5,460,000

Part time

3 days ago
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Benefits offered by this job

100% Remote / Work From Home
Weekly Commission-Based Pay
Uncapped earnings potential
Training & Mentorship Provided
Licensing guidance

Job summary

AO Globe Life offers a fully remote opportunity as Remote Client Relationship Specialist. Work with members to explain life, accident, and supplemental health insurance options, building lasting relationships while earning through weekly commissions.

You'll receive training, licensing guidance, and mentorship, plus flexible scheduling and ongoing professional development as you help families protect what matters most.

Qualifications

  • Minimum age 18+
  • Located within the United States
  • Authorized to work in the United States
  • Hold or obtain state Life & Health Insurance License

Responsibilities

  • Meet virtually with members via Zoom and phone
  • Explain life, accident, and supplemental health insurance options
  • Assess member needs and recommend appropriate benefits
  • Assist with applications and enrollment
  • Provide ongoing policy support and reviews

Skills

Communication skills
Relationship-building
Customer service
Active listening
Self-motivation
Goal oriented
Time management
Attention to detail
Remote work
Coachability
Career growth

Job description

Remote Client Relationship Specialist | Flexible Schedule

AO Globe Life | 100% Remote | U.S. Applicants | Flexible Schedule | Training & Mentorship Provided

Empower Members. Protect Families. Build Legacies.

Are you looking for afully remote careerwhere you can help people, build meaningful relationships, and create opportunities for long-term professional and financial growth?

AO Globe Life is seeking motivated, service-focused professionals to join our expanding virtual team asRemote Insurance Specialists.

You’ll work with working families, labor union members, veterans, credit union members, associations, and their families—helping eligible clients understand availablelife, accident, and supplemental health insurance benefitsand make informed decisions about protecting the people who matter most.

Whether you’re an experienced sales or customer-service professional or looking to transition into a new industry, we providetraining, mentorship, licensing guidance, and ongoing professional development.

  • 100% Remote / Work From Home
  • Qualified Member Opportunities Provided
  • No Traditional Cold Calling
  • Weekly Commission-Based Pay
  • Uncapped Earning Potential
  • Performance Bonuses & Incentives
  • Renewal & Residual Income Opportunities
  • Training & One-on-One Mentorship
  • Leadership & Management Advancement
About AO Globe Life

AO operates within the American Income Division of Globe Life and has a longstanding history of serving working families.

Our representatives help eligible members understand supplemental insurance and financial-protection options while providing professional servicebefore, during, and after enrollment.

Our virtual model allows representatives to work from home while receiving access to structured training, modern technology, ongoing mentorship, and opportunities for performance-based career advancement.

Our Mission

Protect Every Child. Serve All Working People.

What You'll Do
Connect With Members
  • Meet virtually with members through Zoom and phone appointments
  • Connect with individuals who have requested information regarding available benefits
  • Ask questions to understand each member's needs, priorities, and goals
  • Build professional relationships based on trust and exceptional service
  • Provide a personalized and educational client experience
Educate & Recommend Solutions
  • Explain available life, accident, and supplemental health insurance options
  • Assess individual and family protection needs
  • Recommend appropriate benefit solutions
  • Answer questions clearly and professionallyHelp members understand coverage features and available choices
  • Guide eligible members through applications and enrollment
  • Complete required documentation accurately
Provide Ongoing Policy Support

Your relationship with clients continues beyond the initial enrollment.

You’ll also:

  • Conduct policy reviews
  • Assist with beneficiary updates
  • Answer policy and coverage questions
  • Provide appropriate claims-related assistance
  • Help members understand existing coverage
  • Maintain accurate digital client records
  • Provide timely follow-up and ongoing service
  • Follow company procedures and applicable state insurance regulations
Qualified Member Opportunities — No Traditional Cold Calling

Spend your time helping people rather than searching for prospects.

Representatives connect withqualified individuals who have requested information regarding available benefits.

This allows you to focus on:

Connect → Understand Needs → Educate → Recommend → Enroll → Serve

There is no requirement to purchase leads.

Weekly Pay & Uncapped Performance-Based Income

This is acommission-based independent contractor opportunity rather than a guaranteed hourly or salaried customer-service position.

Income opportunities may include:

  • Weekly commission payments
  • Performance-based bonuses
  • Uncapped personal production potential
  • Renewal income
  • Long-term residual income opportunities
  • Leadership compensation as you advance
  • Additional performance incentives

High-performing representatives may have the opportunity to buildsix-figure annual income, but earnings are not guaranteed and vary based on activity, production, consistency, and individual results.

Training, Licensing & Mentorship

Previous insurance experience isnot required.

AO provides development and support that may include:

  • Structured virtual onboarding
  • State insurance licensing guidance
  • Product and benefits education
  • Customer-service development
  • Consultative sales training
  • Virtual presentation skills
  • Enrollment systems and procedures
  • Compliance education
  • One-on-one mentorship
  • Weekly virtual coaching
  • Leadership development
  • Ongoing professional training

Because this position involves insurance products, representatives must hold or obtain the appropriatestate Life & Health Insurance Licensebefore conducting licensed activities.

100% Remote / Work From Home

Build your career from home using modern virtual technology.

Your work environment may include:

  • Zoom client consultations
  • Phone appointments
  • Digital enrollment systems
  • Online training
  • Virtual team meetings
  • One-on-one coaching
  • Remote professional-development sessions

Enjoy the independence and flexibility of remote work while remaining connected to a supportive, performance-focused team.

Flexible Scheduling

Organize your schedule around your personal and professional responsibilities while maintaining the consistency needed to build your business and serve your clients effectively.

Because compensation is performance-based, successful representatives typically demonstrate strongself-discipline, time management, accountability, and follow-through.

Benefits & Professional Support

Qualifying representatives may have access to:

  • Medical insurance reimbursement opportunities
  • Company-supported life insurance
  • Accidental Death Benefit coverage
  • OPEIU Local 277 representation where applicable
  • Renewal and residual income opportunities
  • Professional coaching and mentorship
  • Leadership-development programs
  • Modern virtual business tools and technology

Eligibility and qualification requirements may apply.

Performance Recognition & Incentives

Qualifying representatives may also have opportunities to earn:

  • Company-sponsored incentive travel
  • Leadership conferences and conventions
  • Performance bonuses
  • Achievement awards
  • Recognition programs
  • Professional-development events
  • Additional performance-based rewards
Career & Leadership Advancement

For motivated professionals interested in building beyond individual production, AO offers opportunities to develop skills intraining, mentorship, team building, and leadership.

Potential career development may include:

Insurance Specialist → Trainer/Mentor → Team Leader → Management → Advanced Leadership

Advancement is based onperformance, consistency, professional development, and demonstrated leadership ability—not simply tenure.

Who We're Looking For

You may be a strong fit if you demonstrate:

  • Excellent written and verbal communication skills
  • Strong relationship-building abilities
  • Customer-focused and service-oriented mindset
  • Active listening and problem-solving skills
  • Self-motivation and personal accountability
  • Competitive, goal-oriented attitude
  • Strong organization and time-management skills
  • Attention to detail and consistent follow-through
  • Professionalism, integrity, and sound judgment
  • Comfort using computers, Zoom, and web-based applications
  • Ability to work independently in a remote environment
  • Coachability and willingness to implement feedback
  • Desire to grow professionally and financially

Previous experience insales, customer service, financial services, banking, healthcare, hospitality, retail, education, administration, military service, call centers, account management, or client relationscan be beneficial.

Insurance experience is not required.

Minimum Requirements

Applicants must:

  • Be at least18 years of age
  • Be physically located within theUnited States
  • Be legally authorized to work in the United States
  • Have access to a reliable computer or laptop
  • Maintain reliable high-speed internet
  • Have webcam and microphone capability
  • Maintain a quiet, professional workspace
  • Be comfortable conducting virtual meetings through Zoom and phone
  • Be willing to complete required training
  • Hold or be willing and able to obtain the appropriatestate Life & Health Insurance License

Licensing guidance and support are provided.

Virtual Interview Process

Qualified applicants will first receive information explaining thecareer opportunity, compensation structure, licensing requirements, training program, client process, and advancement opportunities.

Candidates interested in continuing will have the opportunity to participate in alive virtual interview through Zoomwith our hiring team.

Ready to Build a Career That Makes an Impact?

If you're looking for a100% remote careerwhere you can help working families, build valuable professional skills, develop long‑term client relationships, and create opportunities for financial and leadership growth, we'd like to hear from you

Get your free, confidential resume review.

or drag and drop your file here.

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