Entry-Level Travel Customer Training Specialist

REYNOLDS & REYNOLDS CO; Minneapolis (MN); Hybrid; USD 60,000 - 80,000; Full time

Job summary

Reynolds and Reynolds is seeking a Training Specialist to help customers smoothly convert to our software and provide training and support throughout the process. You will travel about 80% of the time, meeting dealership management to tailor the system and train key personnel.

When not on-site, you will support customers from your home office and prepare for upcoming trips. Training lasts 2–3 months with observations, classroom instruction, and hands-on mentoring to ensure customers are

Qualifications

• Bachelor's degree or equivalent experience.
• Ability to travel 80% of the time.
• Outgoing, friendly personality.
• Strong written and verbal communication skills.
• Must have reliable transportation as well as a valid driver’s license, with fewer than 2 moving violations in the last three years and no OVI/DUI/DWI violations in the last five years.
• Must have reliable home internet with sufficient bandwidth for video conferencing

Responsibilities

• Travel to dealer sites to install and convert software.
• Meet with dealership management to assess needs and customize the system.
• Train key dealership personnel on how to use the solution.
• Provide ongoing support to existing customers from home office when not on-site.
• Prepare for future trips and conduct follow-ups with recently installed customers.

Skills

Travel 80% of the time

Strong written and verbalcommunication

Outgoing personality

Reliable transportation

Valid driver’s license

Video conferencing bandwidth

Education

Bachelor's degree or equivalent experience

Job description

Reynolds and Reynolds is seeking a Training Specialist to help customers smoothly convert to our software and provide training and support throughout the process. You will travel about 80% of the time, meeting dealership management to tailor the system and train key personnel.

When not on-site, you will support customers from your home office and prepare for upcoming trips. Training lasts 2–3 months with observations, classroom instruction, and hands-on mentoring to ensure customers are