Entry-Level Store Leader – Open/Close, Front End Ops

Wegmans Food Markets; Richmond (VA); Vor Ort; USD 38.000 - 52.000; Vollzeit

Benefits dieser Stelle

Paid time off

Overtime pay

Health care benefits

401(k) match

Scholarship program

LiveWell Employee & Family program

Zusammenfassung

Wegmans Food Markets in Richmond, VA seeks entry-level leaders to coordinate and oversee daily customer service operations and participate in store management projects. You will lead a team, ensure efficient front-end checkout, and connect departments to uphold Wegmans standards and values.

This role offers exposure to day and night shifts, development opportunities, and a culture built on exceptional service, teamwork, and continuous improvement.

Qualifikationen

• Customer service experience, preferably in a food service, grocery or retail setting.
• Proven ability to multi-task and handle interruptions in a fast-paced environment.
• Computer skills.

Aufgaben

• Independently manage store operations between daytime and nighttime hours, acting as key leader and liaison among teams and various departments throughout the store; responsible for closing and/or opening the store, as part of a varied schedule that changes on a weekly basis
• Partner with department management to prioritize and delegate tasks and ensure the Front End/customer checkout operations runs efficiently, monitoring the business and customer traffic throughout the store, managing the right number of open checkout lanes and running register when necessary to reduce customer wait time
• Manage performance of a team of Customer Service employees, providing resources, training, feedback, and development opportunities
• Provide Incredible Customer Service to customers and employees alike, acting as a champion throughout the store for our values and standards
• Quickly react to situations that arise, partnering with store leadership to problem solve operational challenges
• Participate in and/or lead special projects and assignments across the store with the goal of bringing employees together and enhancing the Company culture

Kenntnisse

Customer service

Multi-tasking

Computer skills

Jobbeschreibung

Wegmans Food Markets in Richmond, VA seeks entry-level leaders to coordinate and oversee daily customer service operations and participate in store management projects. You will lead a team, ensure efficient front-end checkout, and connect departments to uphold Wegmans standards and values.

This role offers exposure to day and night shifts, development opportunities, and a culture built on exceptional service, teamwork, and continuous improvement.