Shift Leader: Flexible Schedule & Front-End Ops

Wegmans Food Markets; Virginia; On-site; USD 30,000 - 31,000; Full time

Benefits offered by this job

Flexible scheduling

Great benefits

Job summary

Wegmans Food Markets in Sterling, VA is seeking entry-level leaders who can coordinate and troubleshoot daily front-end operations while engaging with customers and supporting store management. You will develop a team of customer service associates and help drive smooth, friendly service across day and night shifts.

This role requires flexible availability, a willingness to learn, and a commitment to Wegmans values.

Qualifications

• Customer service experience, preferably in a food service, grocery or retail setting.
• Proven ability to multi-task and handle interruptions in a fast-paced environment.
• Computer skills.

Responsibilities

• Independently manage store operations between daytime and nighttime hours, acting as key leader and liaison among teams and various departments throughout the store; responsible for opening and closing the store, with a varied weekly schedule.
• Partner with department management to prioritize and delegate tasks and ensure Front End operations runs efficiently, monitoring traffic and managing checkout lanes.
• Manage performance of a team of Customer Service employees, providing training, feedback, and development opportunities.
• Provide incredible customer service to customers and employees, acting as a champion of Wegmans values and standards.
• React quickly to situations, partnering with store leadership to solve operational challenges.
• Participate in and lead special projects across the store to enhance company culture.

Skills

Customer service

Multi-tasking

Computers

Job description

Wegmans Food Markets in Sterling, VA is seeking entry-level leaders who can coordinate and troubleshoot daily front-end operations while engaging with customers and supporting store management. You will develop a team of customer service associates and help drive smooth, friendly service across day and night shifts.

This role requires flexible availability, a willingness to learn, and a commitment to Wegmans values.