Entry-Level Service Dispatcher | Customer-Focused Support

First Call Jewel Inc.; Idaho Falls (ID); Presencial; USD 21.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health

Dental

Paid vacations

Holidays

401(k)

Safe work environment

Descripción de la vacante

First Call Jewel Inc. in Idaho Falls, ID is seeking a communicative and organized Service Dispatcher for a full-time role. You will support daily dispatching efforts, coordinating technicians, answering calls, and scheduling appointments to ensure prompt service.

This entry-level position offers 8:00 am - 5:00 pm, Monday through Friday, with every other Friday off. Benefits include health, dental, paid vacations, holidays, and a 401(k) for eligible employees.

Formación

• Entry-level office role emphasizing strong customer service and organization.
• Ability to learn and use dispatch software and tools.
• Excellent communication and phone etiquette.
• Good time management and attention to detail.

Responsabilidades

• Dispatch technicians to jobs and coordinate movements.
• Answer phone calls, respond to client questions, and schedule appointments.
• Gather job details and share with technicians so they know what to expect.

Conocimientos

Happy attitude

Learn & use software

Organization

Communication & phone etiquette

Time management

Herramientas

Dispatch software

Descripción del empleo

First Call Jewel Inc. in Idaho Falls, ID is seeking a communicative and organized Service Dispatcher for a full-time role. You will support daily dispatching efforts, coordinating technicians, answering calls, and scheduling appointments to ensure prompt service.

This entry-level position offers 8:00 am - 5:00 pm, Monday through Friday, with every other Friday off. Benefits include health, dental, paid vacations, holidays, and a 401(k) for eligible employees.