Entry-Level Dispatcher: Coordinate Tech Routes & Customer Service

First Call Jewel Inc; Idaho Falls (ID); Presencial; USD 21.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health

Dental

Paid vacations

Holidays

401(k)

Safe work environment

Descripción de la vacante

First Call Jewel is seeking a cheerful, communicative Dispatcher to join our Idaho Falls team. In this full-time role you will speak with clients over the phone, help coordinate daily dispatch operations, and contribute to smooth office workflows in a friendly, safe environment.

Our ideal candidate has a positive attitude, is organized, learns software quickly, and communicates clearly. Normal hours are 8:00 am to 6:00 pm, Monday through Friday with every other Friday off.

Formación

• Happy and helpful attitude.
• Ability to learn and use software.
• Organization.
• Strong communication skills and phone etiquette.
• Time management skills.

Responsabilidades

• Coordinate technicians' daily movements to deliver prompt, efficient service.
• Answer phone calls and respond to customer questions.
• Schedule appointments and maintain an organized job calendar.
• Dispatch technicians to the right locations and check progress.
• Support efficient dispatch operations and contribute to customer satisfaction.

Conocimientos

Customer service

Phone etiquette

Organization

Time management

Communication skills

Software learning

Descripción del empleo

First Call Jewel is seeking a cheerful, communicative Dispatcher to join our Idaho Falls team. In this full-time role you will speak with clients over the phone, help coordinate daily dispatch operations, and contribute to smooth office workflows in a friendly, safe environment.

Our ideal candidate has a positive attitude, is organized, learns software quickly, and communicates clearly. Normal hours are 8:00 am to 6:00 pm, Monday through Friday with every other Friday off.