Service Dispatcher

First Call Jewel Inc; Idaho Falls (ID); Presencial; USD 21 000 - 25 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health

Dental

Paid vacations

Holidays

401(k)

Safe work environment

Resumo da oferta

First Call Jewel is seeking a cheerful, communicative Dispatcher to join our Idaho Falls team. In this full-time role you will speak with clients over the phone, help coordinate daily dispatch operations, and contribute to smooth office workflows in a friendly, safe environment.

Our ideal candidate has a positive attitude, is organized, learns software quickly, and communicates clearly. Normal hours are 8:00 am to 6:00 pm, Monday through Friday with every other Friday off.

Qualificações

• Happy and helpful attitude.
• Ability to learn and use software.
• Organization.
• Strong communication skills and phone etiquette.
• Time management skills.

Responsabilidades

• Coordinate technicians' daily movements to deliver prompt, efficient service.
• Answer phone calls and respond to customer questions.
• Schedule appointments and maintain an organized job calendar.
• Dispatch technicians to the right locations and check progress.
• Support efficient dispatch operations and contribute to customer satisfaction.

Conhecimentos

Customer service

Phone etiquette

Organization

Time management

Communication skills

Software learning

Descrição da oferta de emprego

If you're cheerful, communicative, and motivated to help others, you could be a great fit for this full-time Dispatcher position with First Call Jewel! We're looking for an attentive, organized person to speak with clients over the phone and contribute to smooth office operations. Whether you're an experienced customer service pro or an ambitious learner interested in an entry-level role, we want you on our Idaho Falls, ID team!

Benefits

When you join us, not only do you earn $15.00 - $18.00/hour, but you also enjoy great benefits and perks like:

• Health
• Dental
• Paid vacations
• Holidays
• A 401(k)
• Clean, friendly, and safe work environment

If you go above and beyond, you could also be eligible for bonuses! Join our friendly office today and help optimize our dispatch processes.

Qualifications

• Happy and helpful attitude
• Ability to learn and use software
• Organization
• Strong communication skills and phone etiquette
• Time management skills

Our ideal Dispatcher has a team spirit and meshes well with a collaborative environment.

What To Expect

Normal working hours are from 8:00 am - 6:00 pm, Monday - Friday, with every other Friday off. In this entry-level dispatch position, you skillfully coordinate our technicians' daily movements to deliver prompt, efficient service to clients! With a great attitude, you answer phone calls, respond to customer questions, schedule appointments, and maintain an organized job calendar. You keep in regular contact with our technicians, dispatching them to the right locations and checking their progress to ensure they're working promptly. You're a vital part of our success and customer satisfaction, and you take pride in supporting efficient dispatch operations!

What Sets Us Apart

At First Call Jewel, we are super dedicated to making sure that our service is fast, our technicians are friendly, and our products are top-tier in the industry. We have been raising the bar for electrical, plumbing, and HVAC work for over fifty years throughout Southeast Idaho and we love what we do! We are licensed, bonded, and stand by our work. None of that would be possible without our exceptional employees! That is why we go above and beyond to promote their well-being and retain the very best team in the business! In addition to competitive wages and incentives, we offer good benefits and an enjoyable work environment.

Salary: $15 - $18 per hour