Entry-Level Service Advisor — Paid Vacation & Benefits

Kia-of-Des-Moine; Des Moines (IA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401K match

Paid Time Off

Health, Vision, and Dental Insurance

Company Sponsored Events

Food Trucks

Job summary

Kia of Des Moines is hiring an Entry Level Service Advisor to greet customers, determine maintenance needs, and coordinate service with technicians. The role emphasizes friendly service, a professional appearance, and a positive attitude as part of our community-focused team.

You will monitor each vehicle's status, support promotions to increase profitability, and ensure ethical standards while delivering exceptional service.

Qualifications

• High school diploma or equivalent required.
• Strong attention and ability to focus amid interruptions.
• Must be at least 18 years old and hold a valid Iowa driver's license.
• Background check and drug screening will be conducted.
• Benefit milestones: 401K match, paid time off, and insurance.

Responsibilities

• Meet with customers and determine needs for general maintenance.
• Increase customer satisfaction by building relationships.
• Monitor vehicle progress and update customers frequently.
• Oversee technician work flow and parts ordering to ensure timely completion.
• Assist in maximizing sales and executing retail promotions.
• Oversee quality control and maintain professional image.

Education

High School Diploma or equivalent

Job description

Kia of Des Moines is hiring an Entry Level Service Advisor to greet customers, determine maintenance needs, and coordinate service with technicians. The role emphasizes friendly service, a professional appearance, and a positive attitude as part of our community-focused team.

You will monitor each vehicle's status, support promotions to increase profitability, and ensure ethical standards while delivering exceptional service.