Entry-Level Auto Service Advisor – Great Benefits

Charles Gabus Ford, Toyota of Des Moines, and Kia of Des Moines; Des Moines (IA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Paid vacation

Paid time off

Health insurance

Vision insurance

Dental insurance

401K match

Company events

Food trucks

Job summary

Kia of Des Moines is seeking an Entry Level Service Advisor who will provide our customers with exceptional service and has knowledge of automobiles. This role emphasizes friendly service, a positive attitude, and a professional appearance in daily interactions with clients.

Responsibilities include meeting with customers to assess maintenance needs, updating them on progress, and supporting technicians while ensuring quality and efficiency.

Qualifications

• High School Diploma or equivalent.
• Must be at least 18 years old to apply.
• Have a valid Iowa Driver’s License and clean driving record.
• Will submit to a drug and background screening.
• Tenure! We contribute to your benefits after you reach milestones with employment.
• 401K match.

Responsibilities

• Meet with customers and determine their needs for general maintenance work.
• Increase customer satisfaction by building customer relations.
• Monitor the progress of each vehicle throughout the day, and update customers frequently.
• Oversee and participate in quality control.
• Oversee the technician working on customers’ vehicle including time management, parts ordering, and job completion times.

Education

High School Diploma or equivalent

Job description

Kia of Des Moines is seeking an Entry Level Service Advisor who will provide our customers with exceptional service and has knowledge of automobiles. This role emphasizes friendly service, a positive attitude, and a professional appearance in daily interactions with clients.

Responsibilities include meeting with customers to assess maintenance needs, updating them on progress, and supporting technicians while ensuring quality and efficiency.