Entry-Level Service Advisor Assistant — Customer Focus

Royal South Toyota Mazda Volvo; Bloomington (IN); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Paid vacation

Paid holidays

Health, Dental, & Vision insurance

Life insurance

401K

Supportive management and surrounding

Job summary

Royal South Toyota Service in Bloomington, IN is hiring an Assistant Service Advisor. This entry-level role supports service advisors by greeting customers, answering phones, scheduling appointments, and assisting with vehicle checks.

You'll be on your feet in the service lane, interacting with customers and team members, and learning dealership processes such as tagging and driving vehicles. The position offers benefits and opportunities to grow into a career while joining a community-focused

Qualifications

• Dependable and responsible.
• Clean driving record.
• Listening to direction and learning.
• Desire to improve and excel.
• Being on your feet and moving through out our day.
• Dealertrack computer experience a plus.
• Organizational skills.

Responsibilities

• Immediately welcome and appreciate our visiting customers.
• Assist our Advisors in daily responsibilities.
• Answer incoming phone calls and schedule appointments when needed.
• Communicate clearly and completely with our customers.
• Confirm our customer's needs and expectations.
• Take care of our customer's vehicle when tagging & driving accordingly.
• Use of an ipad and or phone camera may be needed for customer's vehicles.
• A professional and pleasant appearance.
• Working with other departments within our store or our other stores.
• Explain all completed work and charges to customers.
• Responding to inter-company communications.
• Working with other employees to insure our customer's best experience.

Skills

Customer service

Communication

Organizational skills

Dependability

Multitasking

Dealertrack

Tools

Dealertrack

Job description

Royal South Toyota Service in Bloomington, IN is hiring an Assistant Service Advisor. This entry-level role supports service advisors by greeting customers, answering phones, scheduling appointments, and assisting with vehicle checks.

You'll be on your feet in the service lane, interacting with customers and team members, and learning dealership processes such as tagging and driving vehicles. The position offers benefits and opportunities to grow into a career while joining a community-focused