SERVICE ADVISOR

SOUTHWEST TMS LLC; Lawton (OK); In loco; USD 25.000 - 39.000; Tempo pieno

Descrizione del lavoro

Southwest Toyota in Lawton, OK seeks a motivated Service Advisor to be the main link between customers and the service team. You will greet guests, listen to concerns, explain repairs, and keep customers updated throughout the process.

Ideal candidates bring strong communication, a customer-first mindset, and the ability to multitask in a fast-paced dealership environment. On-site role with training and growth opportunities.

Competenze

• Greet customers and listen to their vehicle concerns.
• Recommend maintenance and repair services based on customer needs.
• Communicate repair recommendations, pricing, and timelines clearly.
• Work closely with technicians to ensure efficient and accurate repairs.
• Keep customers updated throughout the service process.
• Build lasting customer relationships and maintain high customer satisfaction.
• Help meet department goals while delivering an exceptional customer experience.

Mansioni

• Greet customers and listen to concerns.
• Present maintenance and repair options with pricing and timelines.
• Communicate with technicians to ensure efficient repairs.
• Update customers throughout the service process.

Conoscenze

Communication skills

Customer service

Team player

Organizational skills

Multitasking

Descrizione del lavoro

Now Hiring: Automotive Service AdvisorSouthwest Toyota | Join Our Service Team!Are you passionate about cars, customer service, and helping people? Southwest Toyota is looking for a motivated, customer-focused Service Advisor to join our team!As a Service Advisor, you’ll be the main point of contact between our customers and our service department, ensuring every customer receives outstanding service and a positive experience.What You’ll DoGreet customers and listen to their vehicle concerns.Recommend maintenance and repair services based on customer needs.Communicate repair recommendations, pricing, and timelines clearly.Work closely with technicians to ensure efficient and accurate repairs.Keep customers updated throughout the service process.Build lasting customer relationships and maintain high customer satisfaction.Help meet department goals while delivering an exceptional customer experience.What We’re Looking ForExcellent communication and customer service skills.A professional, positive, and team-oriented attitude.Strong organizational and multitasking abilities.Automotive knowledge or dealership experience is a plus.Previous Service Advisor experience is preferred, but motivated candidates willing to learn are encouraged to apply.Why Join Southwest Toyota?Opportunity to grow your career in the automotive industry.Supportive, team-focused work environment.Opportunity to earn competitive compensation.Training and professional development opportunities.Ready to Join Our Team?If you’re driven, enjoy working with people, and want to build a successful career in the automotive industry, we want to hear from you!Apply today to become part of the Southwest Toyota team!Southwest Toyota is an equal opportunity employer.