Entry-Level Sales Consultant — Paid Training & Mentorship

CarMax; Charlotte (NC); On-site; USD 45,000 - 60,000; Full time

Job summary

CarMax is seeking a Sales Consultant Trainee in Charlotte, North Carolina. This role is essential in building relationships with customers and guiding them through the vehicle buying process. You'll receive paid training and mentorship, paving the way for growth within the company. CarMax stands as the largest retailer of used cars, dedicated to transforming the car buying experience with a strong commitment to customer service and transparency.

We value motivation, integrity, and an eagerness to learn as you navigate this dynamic environment.

Qualifications

• Sales or customer service experience in retail or similar environments preferred.
• Strong listening and communication skills with a customer-focused mindset.
• High level of self-motivation and ability to work independently and as part of a team.
• Comfort with technology for processing transactions and accessing inventory information.
• Ability to adapt in a fast-paced, dynamic environment.
• Commitment to integrity and transparency in every customer interaction.
• Willingness to learn and grow through CarMax-provided training and mentorship.

Responsibilities

• Assist customers in finding vehicles that fit their needs.
• Guide customers through the entire process, including appraisals and financing.
• Deliver an exceptional experience by listening actively and providing clear information.
• Complete accurate documentation for all transactions.
• Collaborate with team members to meet customer needs.
• Maintain a professional, customer-first approach in every interaction.
• Follow Environmental, Health and Safety (EH&S) requirements.

Skills

Sales or customer service experience

Strong listening and communication skills

High level of self-motivation

Comfort with technology

Ability to adapt in dynamic environments

Job description

CarMax is seeking a Sales Consultant Trainee in Charlotte, North Carolina. This role is essential in building relationships with customers and guiding them through the vehicle buying process. You'll receive paid training and mentorship, paving the way for growth within the company. CarMax stands as the largest retailer of used cars, dedicated to transforming the car buying experience with a strong commitment to customer service and transparency.

We value motivation, integrity, and an eagerness to learn as you navigate this dynamic environment.