Sales Consultant Trainee - Training, Mentorship, Commission

CarMax Business Services; Charleston (SC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Sick time as per state law

Vacation time 8–40 hours per year

Floating holiday time

Job summary

CarMax is hiring a Sales Consultant Trainee in Charleston, SC. You will build genuine relationships, guide customers to the right vehicle, and participate in a paid training program with mentorship to grow in auto sales.

No prior experience required; you will learn CarMax products, how to process appraisals, test drives, and financing while delivering an honest, transparent customer experience and working toward leadership opportunities.

Qualifications

• Sales or customer service experience in retail or similar environments preferred.
• Strong listening and communication skills with a customer-focused mindset.
• High level of self-motivation and ability to work independently and as part of a team.
• Comfort with technology for processing transactions and accessing inventory information.
• Ability to adapt in a fast-paced, dynamic environment.
• Commitment to integrity and transparency in every customer interaction.
• Willingness to learn and grow through CarMax-provided training and mentorship.

Responsibilities

• Assist customers in finding vehicles that fit their needs using your knowledge of CarMax inventory.
• Guide customers through the entire process, including appraisals, test drives, and financing applications.
• Deliver an exceptional experience by listening actively and providing clear, honest information.
• Complete accurate documentation for all transactions to ensure a smooth and transparent process.
• Collaborate with team members to meet customer needs and achieve store goals.
• Maintain a professional, customer-first approach in every interaction, and stay informed about CarMax products, services, and promotions to better serve customers.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Skills

Customer service

Communication

Self-motivation

Tech-savvy

Team player

Tools

POS system

Job description

CarMax is hiring a Sales Consultant Trainee in Charleston, SC. You will build genuine relationships, guide customers to the right vehicle, and participate in a paid training program with mentorship to grow in auto sales.

No prior experience required; you will learn CarMax products, how to process appraisals, test drives, and financing while delivering an honest, transparent customer experience and working toward leadership opportunities.