Entry-Level Residential Broadband Installer

Grande Communications Networks LLC; Texas; In loco; USD 25.000 - 40.000; Tempo pieno

Vantaggi offerti da questo lavoro

401k with match

Medical, dental, vision insurance

Paid time off

Floating holidays

Paid holidays

Paid sick leave

Tuition reimbursement

Employee discounts

Descrizione del lavoro

Astound is hiring a residential service technician to perform on-site installs and disconnects of data, video, and phone services. You will ensure correct RF and signal levels, educate customers on products, and identify upsell opportunities while maintaining safety and productivity on each route.

Role requires a high school diploma or equivalent, an entry-level background, and a valid driver's license with a satisfactory driving record.

Competenze

• Education: High school diploma or equivalent.
• Experience: 0 (Entry Level).
• Maintain satisfactory driving record and have a valid driver's license.
• Knowledge of Ladder; Hand or Power Tools.
• Customer Service Communication (verbal, written).
• Basic Computer Skills.
• Aptitude to learn new skills.
• Problem solving.
• Time Management.
• Teamwork.
• Working alone.

Mansioni

• Perform residential installs and disconnects (data, video, phone) on customer premises per standards.
• Provide customer education and upsell opportunities on products/services.
• Operate company vehicle safely and communicate with leadership/dispatch.
• Ensure correct RF and signal levels within specifications to minimize repeat service calls.

Conoscenze

Customer service

Computer skills

Problem solving

Time management

Teamwork

Independent work

Driving to customer sites

Ladder and tools familiarity

Communication skills (verbal)

Formazione

High school diploma or equivalent

Strumenti

Ladder

Hand tools

Power tools

Descrizione del lavoro

Astound is hiring a residential service technician to perform on-site installs and disconnects of data, video, and phone services. You will ensure correct RF and signal levels, educate customers on products, and identify upsell opportunities while maintaining safety and productivity on each route.

Role requires a high school diploma or equivalent, an entry-level background, and a valid driver's license with a satisfactory driving record.