Entry-Level Broadband Installer – Customer-Focused Tech

Grande Communications Networks; Corpus Christi (TX); In loco; USD 22.000 - 40.000; Tempo pieno

Vantaggi offerti da questo lavoro

401k retirement plan

Medical, dental, vision insurance

Paid Time Off/Vacation

Floating Holiday

Paid Holidays

Paid Sick Leave

Tuition reimbursement program

Employee discount program

Descrizione del lavoro

Astound is hiring for an entry-level field technician role in Texas, performing residential installs and disconnects on customer premises. You will ensure RF and signal levels meet specs, delivering a positive customer experience and educating customers on available products and services.

You will also have opportunities to upsell services, operate a company vehicle safely, and perform related duties with a focus on time management, teamwork, and reliable communication with dispatch and

Competenze

• High school diploma or equivalent required.
• Entry level position (0 years experience).
• Must maintain satisfactory driving record and have a valid driver’s license.
• Customer service and basic computer skills needed.
• Strong communication and problem-solving abilities required.

Mansioni

• Perform residential installs and disconnects (data, video, phone) at customer premises.
• Ensure RF and signal levels meet specs before completion to reduce follow-up visits.
• Provide excellent customer experience and educate customers on products/services.
• Identify upsell opportunities to increase customer satisfaction and revenue.
• Operate company vehicle safely and follow company policies; perform other duties as assigned.

Conoscenze

Customer Service

Communication

Basic Computer Skills

Aptitude to learn new skills

Problem solving

Time Management

Teamwork

Working alone

Valid driver’s license

Formazione

High school diploma or equivalent

Strumenti

Ladder

Hand Tools

Power Tools

Descrizione del lavoro

Astound is hiring for an entry-level field technician role in Texas, performing residential installs and disconnects on customer premises. You will ensure RF and signal levels meet specs, delivering a positive customer experience and educating customers on available products and services.

You will also have opportunities to upsell services, operate a company vehicle safely, and perform related duties with a focus on time management, teamwork, and reliable communication with dispatch and