Entry-Level Relationship & Outreach Associate

Grameen America, Inc.; Bell (CA); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid holidays, vacation and sick time

401K retirement savings plans

Flexible Spending Account (FSA)

Training and development opportunities

Wellness program with coaching

Job summary

Grameen America, Inc in Bell, CA seeks a Growth-minded Relationship Associate to deliver exceptional customer service, engage in branch outreach, and support member recruitment. The role emphasizes in-branch presence, community interaction, and strong communication with members and staff.

The position reports to the Branch Manager and requires a willingness to learn, adapt to change, and travel locally as needed for outreach and verification activities.

Qualifications

• High School diploma or equivalency preferred or two years of relevant work experience required.
• Familiarity with Microsoft Word and Excel is a plus.

Responsibilities

• Conduct weekly center meetings to collect and follow up on loan repayments and share program updates.
• Build strong relationships with members to support retention and business growth.
• Respond to member inquiries promptly and professionally; assist with problem solving and engagement.
• Perform in-person home verifications and business visits to verify borrower information.

Skills

Bilingual English/Spanish

Customer service

Communication skills

Integrity

Discipline

Punctuality

Attention to detail

Multitasking

Time management

Teamwork

Education

High School diploma or equivalent

Two years of relevant work experience

Tools

Microsoft Word

Excel

Job description

Grameen America, Inc in Bell, CA seeks a Growth-minded Relationship Associate to deliver exceptional customer service, engage in branch outreach, and support member recruitment. The role emphasizes in-branch presence, community interaction, and strong communication with members and staff.

The position reports to the Branch Manager and requires a willingness to learn, adapt to change, and travel locally as needed for outreach and verification activities.