Member Relations & Outreach Associate

Grameen America, Inc.; Houston (TX); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, and vision

Paid Holidays

401K retirement

FSA

Training and development

Wellness program

And more!

Job summary

Grameen America, Inc is seeking a Relationship Associate in Houston, TX. The role focuses on delivering exceptional customer service, outreach to recruit members, and supporting branch operations.

This entry-level position reports to the Branch Manager and requires a willingness to learn and engage with local communities. The job emphasizes in-person outreach, daily branch presence, and adherence to policies.

Qualifications

• Bilingual in English and Spanish.
• Strong customer service and communication skills.
• High integrity, discipline, punctuality, and work ethic.

Responsibilities

• Conduct weekly center meetings to collect loan repayments and share program updates.
• Build strong relationships with members to support retention and business growth.
• Respond to member inquiries promptly and professionally and assist with problem solving.

Skills

Bilingual English/Spanish

Customer service

Integrity

Multitasking

Numerical skills

Teamwork

Flexible hours

Tech savvy

Education

High School diploma or equivalent

Job description

Grameen America, Inc is seeking a Relationship Associate in Houston, TX. The role focuses on delivering exceptional customer service, outreach to recruit members, and supporting branch operations.

This entry-level position reports to the Branch Manager and requires a willingness to learn and engage with local communities. The job emphasizes in-person outreach, daily branch presence, and adherence to policies.