Entry-Level Project Intake Coordinator

Sam Houston State University; Huntsville (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Sam Houston State University is seeking a Project Intake Coordinator I within the Information Technology division to professionally receive, process, and route technology project requests through a standardized intake process.

Responsibilities include logging submissions, contacting requestors for missing details, and maintaining intake documentation while coordinating meetings and ensuring compliance with policies.

Qualifications

• Bachelor's degree in Business Administration, Information Technology, Communications, or related field.
• No experience required beyond degree.
• Experience in a customer-facing, administrative, or technology support role desirable.
• Experience in a state institution of higher education desirable.

Responsibilities

• Receives and logs incoming project requests and service demands.
• Contacts requestors to gather missing information and confirm intake forms.
• Maintains intake queue and ensures timely processing within service windows.
• Supports scheduling and logistics for intake and triage meetings.

Education

Bachelor's degree in Business Administration, Information Technology, Communications, or related field

Job description

Sam Houston State University is seeking a Project Intake Coordinator I within the Information Technology division to professionally receive, process, and route technology project requests through a standardized intake process.

Responsibilities include logging submissions, contacting requestors for missing details, and maintaining intake documentation while coordinating meetings and ensuring compliance with policies.