Entry-Level Probation Case Administrator – Data & Support

Massachusetts Trial Court; Boston (MA); On-site; USD 49,000 - 66,000; Full time

Job summary

Massachusetts Trial Court’s Suffolk Superior Court is hiring an entry-level Probation Case Administrator I to perform probation data entry, manage court lists, and provide administrative support. You will interact with coworkers, lawyers, law enforcement, and the public, handling incoming calls and front counter inquiries.

The role requires a high school diploma or GED, one year of related experience, and proficiency with MS Office.

Qualifications

• High School diploma or G.E.D. equivalency required.
• One year of related work experience required.
• Equivalent combinations of education and experience may be considered.

Responsibilities

• Provide customer service at front counter and over the phone.
• Enter and update restraining orders.
• Handle mail and file management according to procedures.
• Assist attorneys, litigants, and law enforcement with information requests.
• Learn CARI system and data entry procedures.

Skills

Organization and time management

Customer service

Attention to detail

Education

High School diploma or G.E.D. equivalency

Tools

MS Office

Job description

Massachusetts Trial Court’s Suffolk Superior Court is hiring an entry-level Probation Case Administrator I to perform probation data entry, manage court lists, and provide administrative support. You will interact with coworkers, lawyers, law enforcement, and the public, handling incoming calls and front counter inquiries.

The role requires a high school diploma or GED, one year of related experience, and proficiency with MS Office.