Entry-Level Probation Case Administrator

Massachusetts Trial Court; Palmer (MA); On-site; USD 49,000 - 66,000; Full time

Job summary

Massachusetts Trial Court's Palmer District Court seeks an entry-level Probation Case Administrator I to perform data entry, run queries in the CARI system, and compile daily trial lists while providing frontline support to the public and legal professionals.

You will handle case documents, assist Probation Officers, and maintain records, with a focus on accuracy, confidentiality, and customer service in a courthouse environment.

Qualifications

• High School diploma or G.E.D. equivalency required.
• One year of related work experience required.
• Equivalent combinations of education and experience may be considered.

Responsibilities

• Provides customer service at front counter; answers calls and directs to proper personnel.
• Enters and updates restraining orders.
• Processes mail and distributes court papers.
• Retrieves and sorts court documents; pulls folders for court sessions.
• Updates CARI with upcoming continuance dates and depositions.
• Assists attorneys, litigants, and law enforcement; responds to routine case information requests.

Skills

Organization

Customer service

Attention to detail

Education

High School diploma or G.E.D.

Tools

MS Office

Job description

Massachusetts Trial Court's Palmer District Court seeks an entry-level Probation Case Administrator I to perform data entry, run queries in the CARI system, and compile daily trial lists while providing frontline support to the public and legal professionals.

You will handle case documents, assist Probation Officers, and maintain records, with a focus on accuracy, confidentiality, and customer service in a courthouse environment.