Probation Case Coordinator I

Massachusetts Black Women Attorneys; Boston (MA); On-site; USD 49,000 - 66,000; Full time

Job summary

Suffolk Superior Court is seeking a Probation Case Administrator I to handle data entry, run queries in the CARI system, and manage daily trial lists. You will provide frontline support to coworkers, lawyers, law enforcement, and the public, via phone and in person.

The role involves assisting probation staff, maintaining records, and ensuring timely document processing in court procedures. A strong focus on accuracy and confidentiality is required.

Qualifications

• High School diploma or GED or equivalent.
• One year of related work experience.
• Equivalent combinations of education and experience may be considered.

Responsibilities

• Provide customer service at front counter and over the phone.
• Enter and update restraining orders.
• Process mail and file court papers and folders.
• Update CARI with continuance dates and depositions.
• Assist attorneys, litigants, and law enforcement with information requests.
• Retrieve criminal records and update records in automated systems.
• Open case assignments and prepare documentation for Probation Officers.
• Run indigency reports to assist counsel recommendations.

Skills

Organization and time management

Customer service

Attention to detail

Oral and written communication

Education

High School diploma or GED

One year of related work experience

Tools

CARI system

MassCourts

Job description

Suffolk Superior Court is seeking a Probation Case Administrator I to handle data entry, run queries in the CARI system, and manage daily trial lists. You will provide frontline support to coworkers, lawyers, law enforcement, and the public, via phone and in person.

The role involves assisting probation staff, maintaining records, and ensuring timely document processing in court procedures. A strong focus on accuracy and confidentiality is required.