Entry-Level Probation Case Clerk

Massachusetts Trial Court; Barnstable (MA); On-site; USD 49,000 - 66,000; Full time

Job summary

The Massachusetts Trial Court is seeking an entry-level Probation Case Administrator I for Barnstable Probate & Family Court. The role handles data entry, court records, and general administrative support with a focus on customer service.

Responsibilities include assisting attorneys and the public, processing records, and supporting Probation Officers. Union position with steps within the salary band per CBA/MOA.

Qualifications

• High School diploma or GED required; one year of related work experience preferred.
• Equivalent combinations of education and experience may be considered.
• Proficiency in MS Office and basic office software is expected.

Responsibilities

• Provides customer service at front counter and over the phone.
• Enters and updates restraining orders.
• Receives, dates, stamps, sorts, and distributes mail; processes outgoing mail.

Skills

Organization and time management

Customer service

Attention to detail

Education

High School diploma or GED

1 year of related work experience

Tools

MS Office

CARI system

MassCourts

Job description

The Massachusetts Trial Court is seeking an entry-level Probation Case Administrator I for Barnstable Probate & Family Court. The role handles data entry, court records, and general administrative support with a focus on customer service.

Responsibilities include assisting attorneys and the public, processing records, and supporting Probation Officers. Union position with steps within the salary band per CBA/MOA.