Remote Travel Payments & Refunds Specialist

AmTrav; Chicago (IL); Hybrid; USD 27,552 - 30,307; Full time

Benefits offered by this job

20 vacation days

401(k) plan with matching contributions

Work from Anywhere days

Paid parental leave

Job summary

Traveltechessentialist is hiring a Payments & Refunds Specialist to deliver top-notch service, ensuring efficient resolution of travelers' critical issues. The role involves substantial communication with vendors and managing multiple accounts in a fast-paced environment.

This entry-level position is based in Illinois, with a remote work opportunity. Ideal candidates should have excellent communication skills and a positive customer-focused attitude.

Qualifications

• Excellent written and verbal communication skills with the ability to empathize.
• Self-motivated and able to work independently.
• Strong attention to detail and organizational skills.

Responsibilities

• Make a high volume of outbound calls to hotels and vendors.
• Contact hotels for receipts and required documentation.
• Resolve payment issues directly with hotels.

Skills

Strong communication

Prioritization

Team-first mindset

Attention to detail

Self-motivated

Job description

Traveltechessentialist is hiring a Payments & Refunds Specialist to deliver top-notch service, ensuring efficient resolution of travelers' critical issues. The role involves substantial communication with vendors and managing multiple accounts in a fast-paced environment.

This entry-level position is based in Illinois, with a remote work opportunity. Ideal candidates should have excellent communication skills and a positive customer-focused attitude.