Entry-Level Patient Services Specialist I — Greater Austin Area

Baylor Scott & White Health; Austin (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Baylor Scott & White Health is seeking a Patient Services Specialist I to provide administrative support in a physician office, clinic, or related setting. You will help ensure high-quality, patient-centered care by assisting with check-in/check-out, scheduling, and answering phones.

Responsibilities include verifying insurance details, guiding patients through processes, collecting payments, and supporting medical records tasks.

Qualifications

• Education requirement: HS Diploma or GED (equivalent).
• Experience not required or <1 year preferred.
• Strong communication and interpersonal skills.

Responsibilities

• Assist with patient check-in/check-out, scheduling, and phones.
• Verify insurance information and guide patients accordingly.
• Post payments and help with basic medical records duties as needed.

Skills

Communication

Phone etiquette

Data entry

Education

HS Diploma/GED Equivalent

Job description

Baylor Scott & White Health is seeking a Patient Services Specialist I to provide administrative support in a physician office, clinic, or related setting. You will help ensure high-quality, patient-centered care by assisting with check-in/check-out, scheduling, and answering phones.

Responsibilities include verifying insurance details, guiding patients through processes, collecting payments, and supporting medical records tasks.