Patient Services Specialist I - Front Desk & Patient Care

Baylor Scott & White Health; Round Rock (TX); Presencial; USD 32.000 - 42.000; Jornada completa

Descripción de la vacante

Baylor Scott & White Health in Round Rock, TX seeks a Patient Services Specialist 1 to provide front desk support in a physician office or clinic. You will help patients check in and out, verify insurance, schedule appointments, and respond to phones with empathy and accuracy.

This role emphasizes accurate data entry, cash handling, and coordination with care teams to ensure high-quality, patient-centered service.

Formación

• Education: HS Diploma or GED equivalent.
• Experience: Less than 1 year of experience.

Responsabilidades

• Assist with patient duties including check-in, check-out, scheduling, insurance verification, and answering phones.
• Assist with patient registration by collecting and verifying insurance information and demographics.
• Accept payments and post charges; generate daily payment reports.
• Provide accurate patient, medical, financial or procedural information to patients or approved outside entities.
• May assist with medical records duties as requested.

Conocimientos

Communication skills

Telephone etiquette

Listening skills

Data entry

Educación

HS Diploma/GED

Descripción del empleo

Baylor Scott & White Health in Round Rock, TX seeks a Patient Services Specialist 1 to provide front desk support in a physician office or clinic. You will help patients check in and out, verify insurance, schedule appointments, and respond to phones with empathy and accuracy.

This role emphasizes accurate data entry, cash handling, and coordination with care teams to ensure high-quality, patient-centered service.