Patient Services Specialist – Front Desk & Scheduling

Baylor Scott & White Health; San Saba (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

401(k) with match

Tuition Reimbursement

PTO from day 1

Job summary

Baylor Scott & White Health is seeking a Patient Services Specialist 1 to provide administrative support in a physician office, clinic, or related setting. You will assist patients with check-in and check-out, scheduling, insurance verification, and answering phones to ensure high-quality, patient-centered care.

Responsibilities include patient registration, collecting and verifying insurance information, directing patients to waiting areas, processing payments, and maintaining accurate records.

Qualifications

• HS Diploma or GED required.
• Less than 1 year of experience in a clerical role.
• Bilingual English/Spanish preferred.
• Excellent listening and written communication skills.

Responsibilities

• Greet and assist patients, check-in and check-out.
• Schedule appointments and verify insurance information.
• Answer phones and direct inquiries to the appropriate area.
• Process payments and maintain accurate patient records.
• Provide information about practice services and hours.

Skills

Interpersonal communication

Data entry

Phone etiquette

Bilingual - English/Spanish

Education

High School Diploma or GED

Job description

Baylor Scott & White Health is seeking a Patient Services Specialist 1 to provide administrative support in a physician office, clinic, or related setting. You will assist patients with check-in and check-out, scheduling, insurance verification, and answering phones to ensure high-quality, patient-centered care.

Responsibilities include patient registration, collecting and verifying insurance information, directing patients to waiting areas, processing payments, and maintaining accurate records.