Patient Services Specialist I: Front Desk & Scheduling

Baylor Scott & White Health; Killeen (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Tuition Reimbursement

PTO Day 1

Job summary

Baylor Scott & White Health is seeking a Patient Services Specialist 1 to provide administrative support in a physician office, clinic, or related setting. You will assist with patient check-in/check-out, scheduling, and insurance verification, while delivering high-quality, patient-centered care.

The role requires excellent communication and data-entry skills in a fast-paced environment. You will handle payments, post charges, respond to routine inquiries, and support medical records tasks as

Qualifications

• Education: H.S. Diploma or GED equivalent.
• Less than 1 year of experience required.

Responsibilities

• Assist with patient duties, including check-in, check-out, scheduling, and answering phones.
• Assist with patient registration by collecting and verifying insurance information and entering changes in the system.
• Accept payments for physician/clinic services and post charges according to guidelines.
• Provide accurate patient, medical, financial or procedural information to patients or approved outside entities.
• Respond to routine inquiries concerning practice services, hours of operation, etc.

Skills

Communication

Customer service

Phone etiquette

Data entry

Education

H.S. Diploma/GED

Job description

Baylor Scott & White Health is seeking a Patient Services Specialist 1 to provide administrative support in a physician office, clinic, or related setting. You will assist with patient check-in/check-out, scheduling, and insurance verification, while delivering high-quality, patient-centered care.

The role requires excellent communication and data-entry skills in a fast-paced environment. You will handle payments, post charges, respond to routine inquiries, and support medical records tasks as