Patient Services Specialist I — Front Desk & Scheduling

Baylor Scott & White Health; Austin (TX); Presencial; USD 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Immediate eligibility for health and福利

401(k) matching

Tuition reimbursement

PTO accrual from Day 1

Descripción de la vacante

Baylor Scott & White Health is seeking a Patient Services Specialist 1 to provide administrative support in a physician office, clinic, or similar setting. You will help with patient check-in/check-out, scheduling, insurance verification, and answering phones to ensure patient-centered care.

Responsibilities include collecting insurance data, entering demographic changes, accepting payments, and assisting with medical records as needed.

Formación

• Good listening, interpersonal and communication skills are essential.
• Able to adapt communication style and be empathetic with patients.
• Strong data entry, numeric accuracy, and computer navigation skills.
• Professional, pleasant telephone etiquette for patient interactions.
• Attention to detail in handling registrations and scheduling.

Responsabilidades

• Assist with patient duties including check-in/check-out and scheduling.
• Verify insurance information and patient demographics in the system.
• Process payments and post charges according to guidelines.
• Answer phones and direct patients to appropriate waiting areas.
• Support medical records duties as requested.

Conocimientos

Communication skills

Data entry

Telephone etiquette

Attention to detail

Empathy

Educación

HS Diploma or GED

Descripción del empleo

Baylor Scott & White Health is seeking a Patient Services Specialist 1 to provide administrative support in a physician office, clinic, or similar setting. You will help with patient check-in/check-out, scheduling, insurance verification, and answering phones to ensure patient-centered care.

Responsibilities include collecting insurance data, entering demographic changes, accepting payments, and assisting with medical records as needed.