Patient Services Associate — Care & Scheduling

Baylor Scott & White Health; Temple (TX); On-site; USD 35,000 - 52,000; Full time

Job summary

Baylor Scott & White Health in Texas is seeking a Patient Services Specialist 1 to provide essential administrative support in a physician office, clinic, or related setting. You will assist patients with check-in and check-out, scheduling, insurance verification, and answering phones to ensure smooth operations.

You will verify demographics, post payments, and help patients understand their billing. This role emphasizes patient relations, accurate data entry, and professional communication in a

Qualifications

• High school diploma or GED required.
• Less than 1 year of experience preferred.

Responsibilities

• Assist with patient duties including check-in, check-out, scheduling, insurance verification and answering phones.
• Verify patient demographics and insurance information and update records as needed.
• Accept payments for services and post charges using standard codes.
• Provide accurate information to patients and approved external entities.
• Assist with medical records duties as requested.

Skills

Patient relations

Check-in

Scheduling

Insurance verification

Phone handling

Data entry

Medical records

Education

HS Diploma/GED

Job description

Baylor Scott & White Health in Texas is seeking a Patient Services Specialist 1 to provide essential administrative support in a physician office, clinic, or related setting. You will assist patients with check-in and check-out, scheduling, insurance verification, and answering phones to ensure smooth operations.

You will verify demographics, post payments, and help patients understand their billing. This role emphasizes patient relations, accurate data entry, and professional communication in a